Server

College Station, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $9.25 - $15.50

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

Willie's Grill and Icehouse is a popular restaurant known for its lively atmosphere, excellent food, and outstanding guest service. As a well-established dining destination, it prides itself on providing a warm and welcoming environment where guests can enjoy a memorable dining experience. The restaurant offers a diverse menu including a variety of wines, beers, cocktails, and delicious food options, meeting a wide range of culinary preferences. They prioritize guest satisfaction and maintain high standards in sanitation, organization, and teamwork to ensure a smooth operation every day.

The Server role at Willie's Grill and Icehouse is designed for individuals who are passionate about hospitality and delivering exceptional service. The server is expected to embody the "Guest First" philosophy, ensuring guests feel welcomed, valued, and attended to in a timely and courteous manner. This position requires a thorough knowledge of the menu, beverages, and the restaurant's operating policies to effectively assist guests and answer any questions they may have. Servers play a critical role in accurate order taking, delivering food and drinks, cooperating with team members, and following up to confirm guest satisfaction. Maintaining a positive attitude, strict adherence to company policies, schedules, and dress code, and upholding sanitation standards are integral parts of the job.

This role also involves proactive communication with guests and staff, maintaining an organized workstation, and participating in side work and cleaning duties to support restaurant operations. Servers at Willie's Grill and Icehouse are expected to assist colleagues when needed and contribute to a positive team environment. Responsibilities extend beyond serving food and drinks, encompassing the entire guest dining experience from greeting to farewell. Attention to detail, especially regarding guest allergies and alcohol service, is vital to ensure safety and compliance.

Working as a server here offers an opportunity to hone customer service skills in a dynamic, fast-paced environment while benefiting from comprehensive training and support. Ideal candidates are those who are friendly, cooperative, attentive, and passionate about providing memorable guest experiences. This employment opportunity is typically full-time or part-time hourly work with competitive pay based on experience. The role offers valuable industry experience and a chance to be part of a reputable restaurant known for its guest-centric approach and vibrant dining atmosphere.

Job Requirements

Ability to stand and/or walk throughout entire shift and work in a restaurant environment
Ability to lift up to 50 lbs
Regularly required to stand and walk, talk or hear in person and by telephone
Use hands repetitively to finger, handle, feel or operate restaurant equipment
Follow all company policies including dress/style/grooming guidelines
Attend company meetings and training seminars as required
Perform side work at start, throughout, and end of each shift
Maintain a friendly and cooperative attitude at work

Job Qualifications

6 mos. to 2 years related experience preferred
High school diploma or equivalent preferred
Alcohol certification required
Food handler's certificate as required
Ability to see, hear, read, and write in English
Basic math and verbal communication skills required
Ability to comprehend and follow written and verbal directions
Must be able to speak clearly and listen attentively to guests, employees, and managers
Possess basic math skills and have the ability to handle money and operate a point-of-sale system
Ability to manage own workflow and resolve questions with supervisor

Job Duties

Know and follow posted schedule and strict adherence to posted clock in/out times
Adhere to company uniform and grooming policies
Provide timely and courteous service to guests
Have thorough knowledge of menu items, wines, beers, and cocktails
Adhere to company, state, and county sanitation standards
Maintain a clean and organized workstation
Maintain friendly, helpful, positive attitude