Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible schedule
career advancement
employee discount
uniform provided
employee benefits
401k

Job Description

Denny's is a renowned American diner-style restaurant chain, known for serving quality food and healthy portions at a fair price since 1953. With a proud heritage as the classic American diner, Denny's has built a reputation for being honest, warm, inviting, and open to all people, appetites, and budgets. The restaurant chain operates 24/7, welcoming guests around the world to a place where everyone feels at home. Denny's commitment to excellence is reflected in its vision, mission, and guiding principles, which emphasize putting guests first, embracing openness, being proud of its heritage, striving for greatness, and valuing teamwork through what they call The Power of We. These principles guide every interaction with guests and team members, creating a positive, inclusive, and supportive work environment.

Join the Denny's team as a Server and become part of a dynamic restaurant team that offers competitive pay and a flexible schedule. This position is perfect for individuals seeking either a career or some extra cash. Denny's prides itself on promoting from within, providing ample opportunities for career advancement along with employee benefits such as discounts, uniforms, a 401k plan, and a supportive workplace culture. The role of the Server is vital for providing excellent guest experiences by greeting, seating, and servicing guests courteously and efficiently. Servers at Denny's are responsible for taking and delivering orders, suggestively selling menu items to enhance guest satisfaction, handling payments accurately, and assisting other service staff when needed.

The Server position requires a strong sense of urgency and team spirit to meet service cycle timing standards and ensure that guests receive prompt and courteous service throughout their dining experience. Servers must be knowledgeable about the menu, capable of preparing certain beverages and appetizers, and skilled in operating point of sale systems. Key duties include greeting guests upon arrival, assisting with seating arrangements, pre-bussing and clearing tables, and addressing guest complaints efficiently. Servers are expected to maintain cleanliness and organization in the dining and service areas, and to adhere strictly to Denny's brand standards and internal policies.

Physical requirements include the ability to lift up to 30 pounds, stand and walk for extended shifts, and operate in a bustling restaurant environment. Effective communication skills in English, both oral and written, basic math skills, and the ability to work a flexible schedule including holidays, nights, and weekends are also essential. Teamwork, respect for diversity, and adherence to uniform and grooming standards are fundamental to success in this position.

This Server role offers a rewarding opportunity to work in a vibrant, fast-paced environment that values guest satisfaction and employee development. If you are dependable, eager to learn, and committed to delivering exceptional service, Denny's invites you to apply and become a valued member of their restaurant family, where you can grow your career and achieve great things together with a supportive team.

Job Requirements

  • Must be able to lift and carry supplies and equipment up to 30 lbs
  • Must be able to raise a tray weighing up to 25 lbs to shoulder height
  • Must be able to bend, stoop, reach, wipe, lift, and grab
  • Must have sufficient mobility to move and operate in work area
  • Must be able to stand and walk throughout a 4 to 8 hour shift
  • Must be able to hear well in a loud environment
  • Must meet state, county, or municipal health regulations regarding food handling
  • Must be able to observe and differentiate between monetary denominations
  • Must be able to serve all Denny's menu products
  • Must be able to operate point of sale system
  • Must be able to work around potentially hazardous chemicals
  • Must be dependable and able to learn basic tasks and follow instructions
  • Must be able to pass all required tests and training requirements for the position
  • Must place value on diversity and show respect for others

Job Qualifications

  • Must be able to communicate effectively in English both orally and in writing
  • Possess excellent guest service skills
  • Basic math skills (add, subtract, multiply, and divide)
  • Ability to work in a team environment
  • Must meet Denny's uniform and grooming standards
  • Must be able to work a flexible schedule including holidays, nights, and weekends
  • Minimum age requirement of 21 in restaurants serving alcoholic beverages

Job Duties

  • Greet guests and assist with seating utilizing proper arrival order and rotation procedures
  • Take and accurately enter orders on the point of sale system
  • Suggestively sell menu items and achieve guest check average targets
  • Prepare beverage orders and some appetizers, salads, and desserts
  • Deliver food and beverage orders timely and according to standards
  • Attend to guests throughout the dining experience in a prompt and courteous manner
  • Pre-buss, clear, clean, and preset tables promptly upon guest departure
  • Address guest complaints and requests in a timely and courteous manner
  • Demonstrate safe cash handling and complete transactions accurately
  • Maintain cleanliness and organization of the dining and service areas
  • Assist other service personnel as needed to provide total guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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