Server

Chili's is a renowned casual dining restaurant that has been delighting guests since its inception in Dallas, Texas in 1975. Known for its bold flavors and signature dishes such as Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's has established itself as a premier dining destination across the United States and beyond. With multiple locations across the stunning landscapes of Oahu, Chili's continues to invite food lovers to enjoy a vibrant dining experience where hospitality and great food are the heart of every visit.

At Chili's, the commitment to excellent service and a welcoming environment is evident in the culture and operations. The brand prides itself on making every guest feel special, combining a legacy of warm hospitality with a passion for delivering delicious meals and memorable dining experiences. Team members at Chili's are held to high standards of service and are encouraged to embody the spirit of teamwork, positivity, and dedication.

The Server role at Chili's is centered around creating exceptional experiences for guests by sharing passion for food, beverages, and people. This position is essential to the restaurant’s success as it directly influences guest satisfaction through attentiveness, knowledge, and hospitality. Servers work collaboratively with runners and bartenders to ensure smooth service, taking accurate orders, delivering delicious food and drinks, and engaging guests in a friendly and professional manner throughout their visit. The role demands comprehensive menu and beverage knowledge, responsible alcohol service, and the ability to meet sales goals by using effective sales techniques like upselling.

Beyond serving, the role includes ensuring the cleanliness and organization of the dining area, processing payments accurately, and maintaining guest confidentiality. The position is fast-paced and requires physical stamina, including standing, walking, bending, and lifting. Chili's promotes a team-oriented service culture where employees support one another to enhance the guest experience.

Chili's offers a flexible schedule to accommodate the personal lives of its team members and supports career growth through robust training programs and promotion opportunities from within. Employees benefit from a generous dining discount during their shifts, opportunities to earn bonuses through incentive and recognition programs, and access to health benefits upon eligibility. The company fosters a culture of belonging, accepting and celebrating diversity, and encourages personal and professional well-being.

Joining Chili's means becoming part of an "ohana" — a family committed to community involvement, charitable activities, and employee wellness. The restaurant also provides perks like access to local business discounts, a dynamic work environment through cross-training opportunities, and competitive earning potential with great tips that reward the hard work of servers and bartenders.