Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(K) retirement savings program
Paid Time Off
Tuition Reimbursement
Employee assistance program

Job Description

First Watch is a premier daytime dining restaurant chain known for its dedication to serving fresh, made-to-order breakfast, brunch, and lunch using the highest quality ingredients. Operating with a distinctive "Follow the Sun" culinary philosophy, First Watch continuously evolves its chef-curated menu throughout the year to showcase seasonal flavors in their peak form. The menu offers elevated versions of classic favorites alongside innovative dishes such as the Kale Tonic juice, Lemon Ricotta Pancakes, Quinoa Power Bowl, and the signature Million Dollar Bacon. With over 630 locations across 32 states, First Watch has become a beloved dining destination recognized for both its food excellence and workplace culture.

First Watch is not just about food; it is a company deeply invested in its people and their well-being, guided by a "YOU FIRST" philosophy that prioritizes employee satisfaction and empowerment. This philosophy means no night shifts ever, fostering a healthy work-life balance, and providing employees with the autonomy to make decisions that enhance customer experiences. The commitment extends beyond the workplace to charitable giving, with First Watch donating portions of proceeds from every kid's meal to community organizations, having raised approximately $2 million to date. The company has been honored with numerous awards, including Newsweek's Readers' Choice Award for Best Breakfast in 2025 and being named the #1 Most Loved Workplace in America in 2024 and 2025 by the Best Practice Institute, an accolade spotlighted by The Wall Street Journal.

The Server role at First Watch is a dynamic and customer-focused position designed for individuals passionate about delivering exceptional service in a fast-paced yet friendly environment. Servers at First Watch are not merely waitstaff but key members of a collaborative team culture where kindness, respect, and support for fellow team members are core values. The position requires adept multitasking skills, a deep knowledge of the menu, and a commitment to customer satisfaction by following the Five Steps of Service—a proven service methodology developed by the company to ensure a superior dining experience. Servers are empowered to engage genuinely with guests, ensuring every meal is memorable while maintaining food safety standards.

The position offers an inclusive, supportive work setting where employees can grow and thrive. There are no night shifts, reflecting First Watch's commitment to work-life balance. Employees also enjoy a wide range of benefits including health, dental, and vision insurance, 401(k) retirement savings, flexible spending accounts for healthcare and dependent care, paid time off, tuition reimbursement, employee assistance programs, and many additional perks like meal discounts, wellness app access, and backup childcare services.

Overall, working at First Watch as a Server offers a rewarding career opportunity that combines a passion for hospitality, food excellence, teamwork, and a positive workplace culture where employees truly come first. This role is ideal for motivated individuals who are enthusiastic about food service and eager to deliver memorable dining experiences within a nationally recognized hospitality leader.

Job Requirements

  • must be at least 18 years of age
  • able to work flexible hours including weekends and holidays
  • capable of standing and walking for extended periods
  • able to communicate clearly and effectively with customers and team members
  • willing to adhere to the company’s YOU FIRST culture and values
  • authorized to work in the country
  • meet any necessary health and safety certifications as required

Job Qualifications

  • must have strong interpersonal and communication skills
  • experience in a customer service or restaurant role preferred
  • ability to multitask effectively in a fast-paced environment
  • knowledge of food safety and hygiene practices
  • friendly and approachable demeanor
  • ability to work collaboratively within a team
  • high school diploma or equivalent preferred

Job Duties

  • delight customers by delivering an exceptional dining experience following the company's Five Steps of Service
  • support fellow team members and contribute to a positive, respectful work environment
  • serve safe, high-quality food promptly in a fast-paced setting
  • demonstrate extensive knowledge of the menu to assist and guide customers effectively
  • multitask efficiently by managing multiple tables and tasks simultaneously
  • maintain cleanliness and organization of work areas according to safety standards
  • comply with all health and safety regulations while providing attentive service

Job Criteria

Experience

Entry Level (1-2 years)


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