Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Flexible
Weekend Shifts
Split Shifts
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Benefits

Competitive wages
tips are paid daily
Flexible work schedules
Diverse work environment
401k
Free teammate meals
discounts
Health Insurance

Job Description

Genghis Grill is a well-established and dynamic restaurant chain known for delivering an exceptional dining experience through its fresh, customizable stir-fry dishes. With a commitment to quality, customer service, and innovation, Genghis Grill has carved out a distinctive position in the casual dining industry. The company prides itself on creating a diverse and inclusive work environment where team members are supported and encouraged to grow professionally and personally. Employees at Genghis Grill benefit from a vibrant workplace culture that values teamwork, respect, and continuous improvement. Offering competitive wages, daily paid tips, flexible work schedules, and an array of other benefits such as 401K, health insurance for full-time employees, and free meals, Genghis Grill is focused on ensuring its team members feel valued and motivated. The company also emphasizes career advancement opportunities, making it an attractive employer for individuals seeking long-term employment and professional development within the hospitality sector.

The Server position at Genghis Grill plays a critical role in ensuring customers receive timely, accurate, and friendly service that encourages repeat business and positive word-of-mouth recommendations. A Server is responsible for taking food and beverage orders, making informed suggestions to customers, and delivering orders efficiently while maintaining a clean and safe dining environment. Beyond order accuracy, Servers at Genghis Grill are expected to demonstrate hospitality excellence, teamwork, and adherence to company policies including cash handling, sanitation, safety, and certification requirements. This role is ideal for individuals who thrive in fast-paced settings, enjoy interacting with diverse customers, and are committed to contributing positively to the dining experience. Servers are also empowered to up-sell menu items and beverages, directly impacting the profitability of the restaurant. The position requires flexibility in scheduling, including availability for openings, swings, closes, weekends, and holidays. Overall, this role offers an excellent opportunity for motivated, customer-focused individuals to build a rewarding career in the restaurant industry with a company that values employee well-being and professional growth.

Job Requirements

  • Must be able to lift/carry up to 25 lb
  • Must be capable of constant walking, standing, stooping, and reaching in any direction
  • Must have manual dexterity
  • If you need any accommodation from Genghis Grill to enable you to perform essential job functions, please let us know

Job Qualifications

  • Must be motivated and have a high energy level
  • Must be customer-centric, demonstrating a desire to be of service
  • Must be organized
  • Must be able to excel in high-pressure environments
  • Must be able to follow written and verbal instructions
  • Must have a calm and friendly demeanor at all times
  • Must have a working knowledge of our menu items including signature beverages
  • Must be respectful of all customers, managers, team members, and vendors
  • Must be able to recognize common signs of intoxication and know-how address the situation following Genghis Grill standards
  • Must maintain all required state and local food and alcohol certifications
  • Must be available to a variety of opens, swings, and closes including weekends and holidays

Job Duties

  • Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
  • Demonstrates teamwork
  • Takes food and beverage orders from customers
  • Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
  • Follows company cash handling policies and procedures
  • Completes opening duties, shift, and closing duties
  • Delivers food and beverages to customers in a timely manner
  • Suggestively upsells when options exist for liquor or food items
  • Follows all sanitation and safety policies
  • Maintains the server stations ensuring they remain stocked throughout the shift
  • Ensures table maintenance throughout the dining experience
  • Able to fill in as needed to ensure a smooth experience for customers and team members
  • Maintains a safe working environment and reports any safety issues to management immediately
  • Maintains valid state and local food handlers and alcohol certifications
  • Adheres to all Genghis Grill policies and procedures
  • Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
  • Other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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