Server

Irving, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.25 - $17.25

Work Schedule

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Training and Development

Job Description

Our restaurant located in Irving, TX, is a vibrant and welcoming dining establishment committed to offering guests an exceptional culinary experience. As a part of our team, you will be joining a place where genuine hospitality is at the core of our service philosophy. We pride ourselves on providing a diverse menu of food and beverage selections that cater to varied tastes, all served in an inviting and pleasant atmosphere. Our brand emphasizes quality service, high standards, and a passion for delighting every guest who walks through our doors.

We are currently seeking a friendly and efficient server to enhance our front-of-house operations. This role is vital in creating memorable dining experiences by delivering attentive and energetic service to our guests. The server position will require you to embody the spirit of hospitality, maintaining positive interactions, and contributing actively to the overall service flow. You will be responsible for greeting guests, presenting menus, explaining specials, and answering questions about the menu to help guests make informed choices.

Moreover, you will take ownership of the dining experience by taking accurate orders, ensuring timely and flawless food and beverage delivery, and accommodating any special requests or dietary needs. The role also involves cooperating with colleagues across different departments, assisting with seating, bussing tables, and maintaining cleanliness and safety standards. With a focus on teamwork, effective communication, and a commitment to excellence, the server plays a critical role in upholding our restaurant's reputation and standards.

Job Requirements

High school diploma or GED equivalent
proven experience as a server in a full-service dining establishment
must be a certified food handler in respective state and TABC certified
must have reliable transportation
must be 18 years of age or older
ability to prioritize and balance multiple tasks simultaneously
ability to cope with pressure, multiple deadlines, and working under pressure
ability to work effectively and cooperatively with fellow team members
excellent oral and written communication skills

Job Qualifications

Proven experience as a server in a full-service dining establishment
high school diploma or GED equivalent
must be a certified food handler in respective state and TABC certified
must have reliable transportation
must be 18 years of age or older
ability to prioritize and balance multiple tasks simultaneously
ability to cope with pressure, multiple deadlines, and working under pressure
ability to work effectively and cooperatively with fellow team members
excellent oral and written communication skills
possess the ability to motivate and maintain effective working relationships with all team members

Job Duties

Provide genuine hospitality with a smile
maintain great attitude with focus on guest satisfaction
be a team player including offering and asking for help, seating guests, running food, bussing tables, and taking initiative to help other departments when needed
go beyond industry service standards by giving high energy, engaging service to create a wow experience for all guests
commitment to deliver a unique and memorable guest experience while providing attentive service and delivering food and beverages in a timely manner
share the love of all FRG brands
know restaurant’s food and beverage selections, how to sell these items, and the ability to answer guests’ questions regarding items
greet guests, present menus, and explain specials and promotions
accommodate guests’ time restrictions by reading the guest and adapting service style to their pace and interaction requirements
anticipate the guests’ needs and wants and accommodate special requests
take accurate food and beverage orders, inputting correctly into the POS system, and delivering camera-ready quality food every shift, every guest
act as a final quality check on food and beverages before they are served
assist management by informing them of maintenance problems, safety concerns, low supply inventory levels, and guest issues
help resolve guest complaints by using the BLAST guest recovery model
assist in the cleanliness and upkeep of the restaurant
complete and set-ups, side work, and/or closing duties assigned
ensure safe food handling and general restaurant safety for guests and team members