Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Dental
Vision
Life insurance
long-term disability
401(k) retirement plan
Paid sick leave
Employee assistance program
Career Development
Training
Job Description
Original Roadhouse Grill is a family-owned and family-friendly casual American steakhouse that prides itself on offering an authentic Roadhouse style dining experience. Known for its warm and inviting atmosphere, the restaurant features a menu boasting hand-cut steaks, fall-off-the-bone barbecue ribs, and freshly baked rolls. This establishment is dedicated to providing a fun, casual, and tasty experience for all guests, making it a popular destination for families and groups seeking flavorful meals and a welcoming environment. With a commitment to quality food and exceptional service, Original Roadhouse Grill has built a reputation as a down-home eatery where guests feel like part of the Roadhouse family. The restaurant embraces a dynamic and energetic work atmosphere and supports career development opportunities, reflecting its dedication to employee satisfaction and growth.
The Server role at Original Roadhouse Grill is a pivotal position that ensures guests receive excellent service throughout their dining experience. As the primary provider of service within their assigned station and a secondary provider in adjacent sections, the Server plays an essential role in ensuring guest satisfaction. This position involves processing food and beverage orders, delivering meals promptly, checking back with guests to ensure their needs are met, and handling payment transactions. The Server is also responsible for setting up the dining area to meet guest needs, maintaining a clean and safe environment, and upholding hygiene and sanitation standards as outlined by the restaurant.
The ideal candidate for this role will be well-groomed and dressed in a clean uniform that aligns with the restaurant's front-of-house dress code. Physical endurance is important, as the Server will spend up to eight hours per shift standing, walking, carrying food and supplies—sometimes weighing up to 30 pounds—and interacting extensively with guests and team members. The work environment is predominantly climate-controlled, but the Server will also spend time in the kitchen and outdoor patio areas, exposing them to heat, humidity, and varying weather conditions. The ability to work well independently while managing guest interactions professionally, including handling complaints and special requests, is critical to success in this role.
Compensation for this role is $16.90 per hour, coupled with a comprehensive benefits package, including medical, dental, vision, life insurance, and long-term disability coverage. Additional perks include a 401(k) retirement plan, paid sick leave, an Employee Assistance Program, and opportunities for career advancement and training within the company. Original Roadhouse Grill is an equal opportunity employer committed to inclusive hiring practices and providing all qualified applicants fair consideration regardless of race, color, religion, sex, national origin, disability status, veteran status, or other legally protected characteristics. Joining the team means becoming part of a supportive family-oriented workplace dedicated to excellence in both food and service.
The Server role at Original Roadhouse Grill is a pivotal position that ensures guests receive excellent service throughout their dining experience. As the primary provider of service within their assigned station and a secondary provider in adjacent sections, the Server plays an essential role in ensuring guest satisfaction. This position involves processing food and beverage orders, delivering meals promptly, checking back with guests to ensure their needs are met, and handling payment transactions. The Server is also responsible for setting up the dining area to meet guest needs, maintaining a clean and safe environment, and upholding hygiene and sanitation standards as outlined by the restaurant.
The ideal candidate for this role will be well-groomed and dressed in a clean uniform that aligns with the restaurant's front-of-house dress code. Physical endurance is important, as the Server will spend up to eight hours per shift standing, walking, carrying food and supplies—sometimes weighing up to 30 pounds—and interacting extensively with guests and team members. The work environment is predominantly climate-controlled, but the Server will also spend time in the kitchen and outdoor patio areas, exposing them to heat, humidity, and varying weather conditions. The ability to work well independently while managing guest interactions professionally, including handling complaints and special requests, is critical to success in this role.
Compensation for this role is $16.90 per hour, coupled with a comprehensive benefits package, including medical, dental, vision, life insurance, and long-term disability coverage. Additional perks include a 401(k) retirement plan, paid sick leave, an Employee Assistance Program, and opportunities for career advancement and training within the company. Original Roadhouse Grill is an equal opportunity employer committed to inclusive hiring practices and providing all qualified applicants fair consideration regardless of race, color, religion, sex, national origin, disability status, veteran status, or other legally protected characteristics. Joining the team means becoming part of a supportive family-oriented workplace dedicated to excellence in both food and service.
Job Requirements
- High school diploma or equivalent
- ability to stand and walk for extended periods
- ability to carry items weighing up to 30 pounds
- ability to work flexible hours including nights, weekends and holidays
- excellent communication skills
- friendly and professional demeanor
- ability to work well independently and as part of a team
- adherence to dress code and grooming standards
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or restaurant server role preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of food and beverage service
- ability to handle cash transactions accurately
- ability to follow health and safety regulations
- good physical stamina
Job Duties
- Prepares the restaurant and their station for guests
- greets seated guests
- answers questions and makes suggestions regarding food and beverage orders
- writes down the order as the guests order
- processes orders through the POS terminal
- prepares side items and completes soup and salad orders
- delivers drinks from the service bar and food from the kitchen
- assists in running food orders to guests in other server's stations
- responds to guest requests and anticipates guest needs throughout the meal
- responds professionally to guest comments, complaints and questions
- keeps tables clear of soiled plates, trash and empty glasses
- presents the guest check and processes payment
- offers a parting comment to departing guests
- assists all dining room guests by clearing tableware, re-filling beverages and responding to guest requests
- verbally acknowledges all guests encountered in restaurant
- abides by all applicable laws regarding the sale and service of alcoholic beverages
- follows all health, safety, sanitation and security standards
- performs other duties as assigned by the supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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