
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Competitive weekly pay
same day pay access
health insurance eligibility on day 1
Vacation Time
Employee assistance program
401k plan with company matching contributions
Employee Stock Purchase Program
35% discount on food and retail
Job Description
Cracker Barrel is a well-established American restaurant chain known for its unique blend of Southern country hospitality, delicious food, and an inviting atmosphere that makes everyone feel at home. Since 1969, Cracker Barrel has been more than just a restaurant; it is a place where guests can gather around abundant servings, enjoy unexpected retail finds, and experience a warm, welcoming environment. The company has grown to employ more than 70,000 team members nationwide, focusing on creating meaningful moments for both guests and employees alike. At Cracker Barrel, the culture is deeply rooted in community, teamwork, and pride in delivering excellent service together. The organization embodies values that reflect genuine care, appreciation, and one-of-a-kind hospitality experiences that leave lasting impressions.
The role of a server at Cracker Barrel is central to delivering the company’s signature country hospitality. Servers are not only responsible for taking orders and ensuring guests have great meals; they play a vital part in creating memorable experiences by simply paying attention to the details that matter. This includes everything from greeting guests warmly, bringing extra lemon for iced tea when needed, sharing a genuine conversation about a guest’s day, to knowing the perfect moment to clear their plates. The job emphasizes appreciation, attentiveness, and a positive, team-first attitude. Interestingly, Cracker Barrel practices a no tip-sharing policy, meaning servers retain 100% of their tips, which underscores the company’s commitment to rewarding direct hard work and excellent customer service.
Candidates aspiring to join the Cracker Barrel team as servers do not need prior restaurant experience, as the company offers comprehensive training to ensure new employees succeed. The onboarding process includes the renowned PAR training program that begins on Day 1, designed to develop skills and nurture growth within the hospitality industry. The work environment at Cracker Barrel values team support, personal growth, and employee well-being. With competitive weekly pay, same-day pay access, and eligibility for health insurance from day one for both full and part-time employees, Cracker Barrel ensures its employees are well taken care of. Additional benefits include vacation time, an employee assistance program (EAP), a 401(k) plan with company matching contributions after 90 days, and an employee stock purchase program. The culture of belonging is fostered through continuous support starting on the first day, ongoing training and development, recognition programs, and fun employee events that bring the team together.
Working at Cracker Barrel also means enjoying exclusive perks such as a 35% discount on food and retail items, as well as special 'Biscuit Perks' which offer discounts on home, travel, cell phone plans, and other services. These perks are designed to provide added value and show appreciation for the team’s dedication. The company takes pride in creating an environment where employees can thrive, feel valued, and grow their careers while contributing to a larger mission of hospitality and community. Potential team members who possess a positive attitude, an ability to manage multiple tasks, a willingness to learn quickly, a team-first approach, and a passion for making guests feel special will find a perfect fit at Cracker Barrel. Joining Cracker Barrel means more than just a job; it means becoming part of a family that values good company and great moments.
The role of a server at Cracker Barrel is central to delivering the company’s signature country hospitality. Servers are not only responsible for taking orders and ensuring guests have great meals; they play a vital part in creating memorable experiences by simply paying attention to the details that matter. This includes everything from greeting guests warmly, bringing extra lemon for iced tea when needed, sharing a genuine conversation about a guest’s day, to knowing the perfect moment to clear their plates. The job emphasizes appreciation, attentiveness, and a positive, team-first attitude. Interestingly, Cracker Barrel practices a no tip-sharing policy, meaning servers retain 100% of their tips, which underscores the company’s commitment to rewarding direct hard work and excellent customer service.
Candidates aspiring to join the Cracker Barrel team as servers do not need prior restaurant experience, as the company offers comprehensive training to ensure new employees succeed. The onboarding process includes the renowned PAR training program that begins on Day 1, designed to develop skills and nurture growth within the hospitality industry. The work environment at Cracker Barrel values team support, personal growth, and employee well-being. With competitive weekly pay, same-day pay access, and eligibility for health insurance from day one for both full and part-time employees, Cracker Barrel ensures its employees are well taken care of. Additional benefits include vacation time, an employee assistance program (EAP), a 401(k) plan with company matching contributions after 90 days, and an employee stock purchase program. The culture of belonging is fostered through continuous support starting on the first day, ongoing training and development, recognition programs, and fun employee events that bring the team together.
Working at Cracker Barrel also means enjoying exclusive perks such as a 35% discount on food and retail items, as well as special 'Biscuit Perks' which offer discounts on home, travel, cell phone plans, and other services. These perks are designed to provide added value and show appreciation for the team’s dedication. The company takes pride in creating an environment where employees can thrive, feel valued, and grow their careers while contributing to a larger mission of hospitality and community. Potential team members who possess a positive attitude, an ability to manage multiple tasks, a willingness to learn quickly, a team-first approach, and a passion for making guests feel special will find a perfect fit at Cracker Barrel. Joining Cracker Barrel means more than just a job; it means becoming part of a family that values good company and great moments.
Job Requirements
- high school diploma or equivalent preferred
- ability to stand for extended periods
- good communication skills
- ability to work in a fast-paced environment
- availability to work flexible hours including weekends and holidays
- willingness to learn and follow company policies
Job Qualifications
- high school diploma or equivalent preferred
- excellent communication and interpersonal skills
- ability to multitask in a fast-paced environment
- positive attitude and team-oriented mindset
- willingness to learn and follow training programs
- prior customer service experience is a plus
Job Duties
- greet guests warmly and provide excellent customer service
- take and deliver food and beverage orders accurately
- ensure guest satisfaction by attending to their needs
- maintain cleanliness and organization of the dining area
- handle transactions and process payments
- learn and apply the company’s hospitality standards
- collaborate with team members to provide a seamless dining experience
Job Criteria
Experience
No experience required
Job Location
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