Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
discounts
Paid Time Off

Job Description

Cracker Barrel is a well-established restaurant and retail company that has been serving guests since 1969. Known for combining country hospitality with a nostalgic Southern country store theme, Cracker Barrel offers a unique dining and shopping experience to its customers. With over 70,000 team members nationwide, the company embraces its roots and takes immense pride in more than just providing a meal but creating memorable moments for every guest who walks through their doors. The company fosters a welcoming environment where employees are valued, supported, and encouraged to grow both personally and professionally.

The role of Server at Cracker Barrel is integral to delivering the company’s hallmark of warm, friendly service characterized by genuine hospitality and attention to detail. Servers at Cracker Barrel are more than just order-takers; they are the heart of the guest experience, responsible for engaging with guests, anticipating their needs, and ensuring customer satisfaction through small but meaningful gestures. These include everything from promptly responding to requests, knowing the menu inside out, to making guests feel at home with personalized service. The environment encourages a team-first mindset where collaboration and mutual support are key to seamless service delivery.

This position is ideal for those who take pride in creating positive guest experiences and enjoy working in a dynamic, fast-paced setting. It welcomes individuals at all experience levels, including those new to the restaurant industry, as comprehensive training is provided through the industry-leading PAR (Prepare and Respond) training program starting day one. Cracker Barrel offers competitive pay with weekly payments and the unique advantage of same day pay access. Tipping policies are straightforward, with servers keeping 100% of their tips, boosting earning potential. The company emphasizes work-life balance and employee well-being, providing benefits like health insurance eligibility from the first day, paid vacation, a 401k plan with a matching contribution, and employee stock purchase opportunities.

In addition to the tangible benefits, Cracker Barrel cultivates a culture of belonging and recognition. New hires receive structured onboarding, ongoing training, and development to thrive within the company. Employee events and recognition programs create a sense of community and connection among team members. Beyond work-related perks, employees enjoy a 35% discount on Cracker Barrel food and retail merchandise and exclusive discounts on various lifestyle services such as home, travel, and cell phone plans.

Joining Cracker Barrel means more than just having a job; it means becoming part of a family that values its people, celebrates its heritage, and continuously seeks to improve the guest experience. The Server role offers a rewarding opportunity to grow, connect, and contribute in an environment where every moment counts and every team member’s contribution is valued. Candidates who bring a positive attitude, can multitask efficiently, and embrace a team-oriented atmosphere will find a fitting career at Cracker Barrel.

Job Requirements

  • Must be at least 18 years old
  • ability to stand for extended periods
  • availability to work flexible hours including nights, weekends, and holidays
  • strong verbal communication skills
  • ability to work as part of a team
  • no prior restaurant experience necessary as training is provided

Job Qualifications

  • High school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to learn quickly and adapt
  • prior experience in customer service or hospitality is a plus but not required
  • positive attitude and strong work ethic
  • ability to multitask and work in a fast-paced environment

Job Duties

  • Greet guests with a warm and friendly attitude
  • take and deliver accurate food and beverage orders
  • provide attentive and personalized service to ensure customer satisfaction
  • manage multiple tables and tasks efficiently
  • handle guest inquiries and resolve any issues promptly
  • work collaboratively with team members to maintain smooth operations
  • adhere to health and safety standards

Job Criteria

Experience

No experience required


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