Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k
Employee Stock Purchase Program
Employee Discounts
Paid Time Off

Job Description

Cracker Barrel is a beloved American restaurant and gift shop chain that has been an integral part of the dining and retail experience since 1969. Known for its warm hospitality, home-style cooking, and rustic country decor, Cracker Barrel provides a nostalgic ambiance that makes guests feel like family. With over 70,000 team members nationwide, the company prides itself on its rich heritage and commitment to creating welcoming environments where customers come not just to eat, but to gather and reconnect. Beyond just a meal, Cracker Barrel emphasizes a culture of belonging, support, and growth opportunities for its employees, ensuring they are taken care of and valued from day one.

The company is currently seeking enthusiastic and personable servers who embody the spirit of country hospitality. This role is perfect for individuals who enjoy creating memorable guest experiences through attentive and thoughtful service. Servers at Cracker Barrel are more than just order takers; they are the heart of the guest experience, ensuring every visit is special by focusing on the small details that matter. Whether it’s fetching an extra lemon for iced tea, engaging in genuine conversation with guests, or understanding the perfect timing for clearing plates, servers play a crucial role in building relationships and maintaining the inviting atmosphere. The position offers competitive weekly pay with the added benefit that servers keep 100% of their tips, as Cracker Barrel does not have tip sharing.

No prior restaurant experience is required for this role because Cracker Barrel provides thorough training through its renowned PAR (People Are Resources) training program, which begins on the first day of employment. This program equips servers with the skills needed to succeed and grow within the company. The role demands a customer-focused mindset, the ability to manage multiple tasks efficiently, a positive attitude, and a willingness to learn quickly and collaborate with team members. This makes the job ideal for those looking for a fulfilling position in a supportive and team-oriented environment.

Moreover, Cracker Barrel is committed to supporting its employees beyond their shifts. From health insurance eligibility beginning on day one for both full and part-time employees to vacation time and an employee assistance program, the company emphasizes work-life balance and employee well-being. The benefits extend to financial and personal growth through a 401(k) plan with company matching available after 90 days, an employee stock purchase program, and ongoing recognition programs and events. Employees also enjoy discounts on Cracker Barrel food and retail items, along with additional perks through the Biscuit Perks program that offers savings on home goods, travel, cell phone plans, and more.

Ultimately, working as a server at Cracker Barrel means joining a community that values hospitality, teamwork, and personal growth. The role offers a unique opportunity to be part of a storied brand that blends tradition with modern employee benefits and a culture that truly cares. For anyone seeking a job where they can make meaningful connections, develop their skills, and be recognized for their hard work, Cracker Barrel offers a welcoming place to grow and thrive.

Job Requirements

  • minimum age of 18 years
  • no prior restaurant experience needed
  • ability to work flexible hours including weekends and holidays
  • basic math skills for handling transactions
  • ability to follow instructions and company policies
  • reliable and punctual
  • good physical stamina

Job Qualifications

  • high school diploma or equivalent preferred
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • customer service experience is a plus but not required
  • willingness to learn and adapt
  • positive attitude and team-oriented mindset
  • ability to stand and walk for extended periods

Job Duties

  • greet and seat guests promptly and with a friendly attitude
  • take accurate food and beverage orders and relay them to the kitchen and bar staff
  • provide attentive service by anticipating guests' needs and ensuring satisfaction
  • handle multiple tables simultaneously while maintaining a positive and professional demeanor
  • clear and reset tables efficiently to prepare for incoming guests
  • manage cash and credit transactions accurately and responsibly
  • adhere to all health, safety, and sanitation guidelines to ensure a clean dining environment

Job Criteria

Experience

No experience required


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