Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.75 - $16.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain established in 1969. Known for its unique blend of Southern country hospitality, comfort food, and nostalgic retail offerings, Cracker Barrel has become a welcoming place for guests to gather, share meals, and enjoy a warm and friendly atmosphere. With more than 70,000 team members nationwide, the company prides itself on creating a culture where employees and guests alike feel at home. The company brings together traditional Southern recipes and quality service to create memorable dining experiences that keep customers coming back. Cracker Barrel’s commitment extends beyond food; it fosters an environment that encourages growth, development, and a sense of belonging among its team members. The company is dedicated to diversity and inclusion and provides equal employment opportunities to all qualified applicants regardless of their background or identity.

The server role at Cracker Barrel is an essential position that directly impacts the guest experience through personal attention, hospitality, and teamwork. Servers at Cracker Barrel are more than just order-takers; they are the face of the restaurant, bringing country hospitality to the table with genuine warmth and attentiveness. The role involves creating a welcoming atmosphere where guests feel valued by paying attention to details like remembering preferences, engaging in friendly conversation, and providing timely service. Servers at Cracker Barrel are responsible for delivering exceptional service by managing multiple tasks efficiently in a dynamic environment while maintaining a positive attitude. Tip sharing is not part of the compensation structure here, meaning servers keep 100% of their tips, which is a significant benefit.

Cracker Barrel offers comprehensive support for its servers beyond competitive pay, including health insurance eligibility from day one for both full-time and part-time employees, vacation time, employee assistance programs, and ongoing growth opportunities through the industry-leading PAR training program. Servers can also participate in retirement plans with company matching, employee stock purchase programs, and benefit from employee discounts on food and retail merchandise. The work culture promotes an inclusive community with onboarding, training, and recognition programs designed to help employees thrive and feel part of the Cracker Barrel family.

This role is ideal for individuals who enjoy creating memorable guest experiences, have a team-first mindset, can adapt quickly, handle multiple tasks effectively, and maintain a positive outlook. No prior restaurant experience is necessary because Cracker Barrel provides complete training to set new servers up for success. The company values not only the efforts toward customer satisfaction but also the personal and professional well-being of its employees. Servers join a team that values connection, support, and hard work – all in a setting that feels like a home away from home. Join Cracker Barrel to be part of a team that takes pride in hospitality and togetherness while earning competitive wages and enjoying multiple benefits.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible hours including evenings, weekends, and holidays
  • customer-focused attitude
  • physical stamina to stand and walk for extended periods
  • effective communication skills
  • ability to handle multiple tasks simultaneously
  • willingness to undergo training and development

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong multitasking and organizational skills
  • positive attitude and team-oriented mindset
  • willingness to learn and adapt quickly
  • prior hospitality or customer service experience is a plus but not required

Job Duties

  • greet guests and create a warm, welcoming atmosphere
  • take and serve food and beverage orders accurately
  • manage multiple tables efficiently while maintaining high service standards
  • engage with guests to ensure satisfaction and provide a memorable dining experience
  • maintain cleanliness and organization of dining area
  • collaborate with team members to support smooth operations
  • handle guest requests and concerns promptly and professionally

Job Criteria

Experience

No experience required


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