Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a well-established American restaurant and retail chain known for its country hospitality and warm, welcoming atmosphere. Since its founding in 1969, Cracker Barrel has been dedicated to creating a home-away-from-home experience for its guests by offering delicious, hearty meals, a unique country store filled with nostalgic gifts and souvenirs, and a friendly staff that emphasizes genuine care and attentiveness. With more than 70,000 team members nationwide, Cracker Barrel takes pride in its long-standing roots and commitment to serving more than just food. The chain is renowned for its commitment to both guests and staff, fostering an inclusive culture where everyone is valued and supported.

This Server position at Cracker Barrel is a prime opportunity for individuals who enjoy creating memorable guest experiences through outstanding service and a positive attitude. As a Server, you will be an integral part of the dining experience, engaging with guests with genuine hospitality and attention to detail, such as remembering guests' preferences and anticipating their needs. The role goes beyond simply taking orders and delivering food; it involves creating moments of appreciation that leave guests feeling valued and cared for. Cracker Barrel emphasizes rewarding its servers fully by ensuring that all tips belong to the server, with no tip sharing.

This position is designed to be welcoming to all applicants, including those without prior restaurant experience, as comprehensive training is provided. The team-first mindset is highly valued, and servers are expected to manage multiple tasks efficiently while maintaining a cheerful and positive outlook. The company encourages growth and development from day one through its industry-leading PAR training program, making this an ideal role for candidates looking to start or advance their career in hospitality. Cracker Barrel also offers competitive pay, including same-day pay access, and health insurance eligibility from the first day for both full-time and part-time employees. Additional benefits such as vacation time, employee assistance programs, 401(k) with company match, and employee stock purchase opportunities support team members' well-being and future.

At Cracker Barrel, the culture is one of belonging, with onboarding, training, recognition programs, and community events designed to foster connection and teamwork among all employees. Extra perks include a 35% discount on Cracker Barrel food and retail items and exclusive discounts on everyday services like home, travel, and cell phone plans. This Server role offers more than just a job; it offers a place where team members can thrive personally and professionally within a supportive and respectful environment. Join Cracker Barrel and find your place among a team that values you and the moments you create, every day.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Willingness to learn and undergo training
  • Ability to stand and walk for extended periods
  • Strong customer service orientation
  • Team player with good communication skills
  • Must comply with Cracker Barrel’s policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is an asset but not required
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and a team-first mindset
  • Quick learner with adaptability to new tasks
  • Commitment to delivering excellent guest experiences

Job Duties

  • Greet guests warmly and promptly
  • Provide attentive and personalized service to guests
  • Take and deliver food and beverage orders accurately and efficiently
  • Ensure guests' needs and preferences are met, including special requests
  • Maintain cleanliness and organization of the dining area
  • Handle guest concerns and resolve issues with professionalism
  • Collaborate with kitchen and fellow staff to ensure smooth service flow

Job Criteria

Experience

No experience required


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