Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $9.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a renowned dining and retail establishment that has been a cherished part of American culture since 1969. Known for its welcoming atmosphere, hearty meals, and unique retail offerings, Cracker Barrel combines the essence of country hospitality with a commitment to creating memorable guest experiences. As a company with over 70,000 team members nationwide, it prides itself on fostering a culture where employees feel supported, valued, and part of a bigger family. The brand's legacy lies not only in serving delicious food and providing unexpected finds in its retail stores but also in creating an environment where customers can reconnect with friends and family, making each visit more than just a meal but a moment to cherish.

Joining Cracker Barrel means becoming part of a close-knit team that values the small moments as much as the big ones. The company emphasizes teamwork, a positive attitude, and a service-first mindset. Whether greeting guests with a friendly smile, serving fresh biscuits, or supporting back-of-house operations, every role contributes to the overall experience that Cracker Barrel offers. Employees are encouraged to grow personally and professionally through comprehensive training programs and development opportunities, including the highly regarded PAR training program that begins from day one.

The role of a server at Cracker Barrel is critical in delivering the brand’s hallmark country hospitality. Servers are more than just order takers; they are the heart of guest interaction, ensuring that every patron feels appreciated and welcomed. From the simple act of providing an extra lemon for iced tea to engaging guests in friendly conversation or ensuring meals are served promptly, servers create the memorable experiences that keep customers coming back. One unique benefit of working as a server here is the guarantee of keeping 100% of tips, reflecting the company’s respect for its employees' hard work and dedication.

Cracker Barrel values new talent regardless of prior restaurant experience, offering a welcoming training environment to help new hires learn quickly and manage multiple responsibilities effectively. The company offers competitive weekly pay, with same-day access to wages, ensuring financial flexibility for its employees. Beyond monetary compensation, there is a robust support system including health insurance options available from the first day of employment for both full-time and part-time staff, vacation time, and an employee assistance program to help with personal and professional challenges.

Career growth is strongly supported with access to a 401(k) plan featuring company match after 90 days, an employee stock purchase program, and continuous training that prepares employees for advancement. The inclusive culture focuses on belonging and community, with recognition programs and social events designed to celebrate the team’s efforts. Additional perks include a 35% discount on Cracker Barrel food and retail products, as well as exclusive discounts on travel, cell phones, and home-related purchases, adding extra value to the employee experience.

At Cracker Barrel, the commitment to country hospitality goes beyond the dining table to create a workplace where employees feel at home and are motivated to provide exceptional service. This role is not just a job but an opportunity to be part of a company that values people, purpose, and the power of good company. With a strong foundation built on tradition and a forward-looking approach to employee welfare and development, Cracker Barrel invites candidates who share its values to apply and become a vital part of this beloved American institution.

Job Requirements

  • able to work flexible hours including weekends and holidays
  • reliable and punctual
  • physical stamina to stand and walk for extended periods
  • must be at least 18 years old
  • pass background check if applicable

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask efficiently in a fast-paced environment
  • positive and friendly demeanor
  • willingness to learn and adapt
  • prior customer service experience is a plus but not required

Job Duties

  • greet and welcome guests warmly
  • take orders accurately and promptly
  • deliver food and beverages with a positive attitude
  • ensure guest satisfaction by addressing requests and concerns
  • maintain cleanliness and organization of dining areas
  • handle cash and process payments responsibly
  • collaborate with team members to provide seamless service

Job Criteria

Experience

No experience required


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