Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan
Employee Stock Purchase Program
employee recognition programs
Employee Discounts

Job Description

Cracker Barrel is a cherished American restaurant chain known for its unique combination of traditional Southern country hospitality, comfort food, and a distinctive retail store experience. Established in 1969, the brand has grown to become a beloved gathering place for families and friends across the nation, offering hearty meals and a warm, welcoming atmosphere that makes guests feel at home. With over 70,000 team members nationwide, Cracker Barrel is dedicated to serving more than just food; it is about creating memorable experiences where guests can reconnect and enjoy the simple pleasures of life. The company prides itself on its community-focused culture, where teamwork and genuine hospitality are the cornerstones of daily operations.

The role offered is a Server position that embodies Cracker Barrel’s commitment to exceptional service and authentic country hospitality. Servers at Cracker Barrel play a vital role in delivering an unmatched dining experience by focusing on the details that matter most to guests—from greeting them warmly, attending to special requests, to ensuring their comfort throughout their visit. This role transcends traditional serving duties by inviting team members to create moments of connection through genuine care and positive interactions. In this position, servers are empowered to manage multiple tasks efficiently while maintaining a cheerful and professional demeanor.

Working at Cracker Barrel offers a supportive environment where team members are valued and recognized. The company is committed to providing competitive pay with a unique pay structure where servers retain 100% of their tips, underscoring the value placed on individual contribution. Additionally, no prior restaurant experience is required, as comprehensive training programs like the industry-leading PAR training equip all new hires with the necessary skills from day one. This makes the role accessible to individuals eager to learn and grow within the hospitality industry.

Moreover, Cracker Barrel emphasizes employee well-being by offering health insurance eligibility from the first day of employment for both full-time and part-time team members, along with vacation time and an employee assistance program. Career development opportunities are plentiful, featuring growth pathways, 401(k) with company matching starting at 90 days, and an Employee Stock Purchase Program. The culture prioritizes belonging and support from the onboarding process through ongoing training, with frequent recognition and company-sponsored events that foster camaraderie among the team.

The environment at Cracker Barrel serves as more than just a workplace; it is a place where employees can thrive and take pride in their contributions. The company promotes a positive, team-oriented atmosphere where good work is rewarded, and individual talents are nurtured. Perks such as a generous 35% discount on food and retail items, as well as access to exclusive savings on travel, cell phones, and more, add to the overall employee experience.

Cracker Barrel is also proud to be an equal opportunity employer, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other status protected by law. This role offers not only a job but a community where team members can make meaningful connections, develop their skills, and be part of something truly special. If you enjoy creating great guest experiences, bring a positive attitude, and thrive in a supportive team environment, Cracker Barrel invites you to bring your unique talents and join their family.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to learn quickly and adapt to new tasks
  • Strong multitasking ability
  • Positive attitude
  • Team-first mindset
  • Ability to work flexible hours including weekends and holidays
  • No prior restaurant experience required as training is provided

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous hospitality or customer service experience is a plus but not required
  • Ability to learn quickly and adapt to a fast-paced environment
  • Strong multitasking and organizational skills
  • Positive attitude and team-oriented mindset
  • Good communication and interpersonal skills

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Take and deliver food and drink orders accurately and promptly
  • Attend to guests' special requests and dietary needs
  • Maintain a clean and organized dining area
  • Manage multiple tables effectively
  • Collaborate with kitchen and front-of-house staff to ensure smooth operations
  • Uphold Cracker Barrel's culture of hospitality and appreciation

Job Criteria

Experience

No experience required


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