
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
401k plan
Employee Stock Purchase Program
meal discounts
Job Description
Cracker Barrel is a well-established American restaurant and retail chain known for its country-themed hospitality and Southern cuisine. Since its founding in 1969, Cracker Barrel has become a beloved destination for guests looking to enjoy hearty meals, warm service, and unique retail shopping experiences. With over 70,000 employees nationwide, Cracker Barrel prides itself on fostering a welcoming environment where guests feel at home and valued. The company emphasizes community and teamwork, ensuring that every moment spent at Cracker Barrel is memorable for guests and fulfilling for team members. Their approach combines traditional Southern charm with modern employee development programs and comprehensive benefits, making it a desirable workplace in the hospitality industry.
The Server role at Cracker Barrel is all about creating exceptional guest experiences through attentive, friendly service, and genuine hospitality. Servers are the face of the restaurant and play a vital part in ensuring every guest feels appreciated and cared for. This position does not require prior restaurant experience as the company offers robust training to teach new hires everything they need to succeed. Servers participate in hands-on tasks such as greeting guests, taking orders, delivering food and beverages, and anticipating guests' needs—from getting extra lemon wedges to engaging in friendly conversation. The ideal candidate thrives in a fast-paced environment, enjoys teamwork, quickly learns new skills, and maintains a positive attitude throughout their shift.
A unique aspect of the server role at Cracker Barrel is its straightforward tipping policy where servers keep 100% of their tips, eliminating tip sharing among staff. This policy rewards servers directly for their hard work and dedication. The position offers competitive weekly pay and opportunities for same day pay access, reflecting the company’s commitment to recognizing employee contributions promptly. In addition to financial rewards, Cracker Barrel supports employee growth through industry-leading training programs such as PAR training starting from day one.
Cracker Barrel also values employee well-being, offering health insurance eligibility from day one for both full-time and part-time team members. Additional benefits include paid vacation time, an employee assistance program (EAP) to support mental and emotional health, and a 401k retirement plan with company matching after 90 days. Employees can also participate in an Employee Stock Purchase Program, allowing them to invest in the company’s success. The company’s culture of belonging includes structured onboarding and training, ongoing development opportunities, recognition programs, and employee events, creating a supportive community atmosphere.
Furthermore, employees enjoy discounts—such as 35% off food and retail products—along with special perks related to travel, cell phone plans, home services, and more. Cracker Barrel’s inclusive hiring policy ensures qualified applicants are considered fairly regardless of race, color, religion, gender, sexual orientation, age, disability, or other legally protected characteristics. Those looking for a fulfilling career in hospitality can find a nurturing, growth-oriented environment with Cracker Barrel, where they are truly "all in good company."
The Server role at Cracker Barrel is all about creating exceptional guest experiences through attentive, friendly service, and genuine hospitality. Servers are the face of the restaurant and play a vital part in ensuring every guest feels appreciated and cared for. This position does not require prior restaurant experience as the company offers robust training to teach new hires everything they need to succeed. Servers participate in hands-on tasks such as greeting guests, taking orders, delivering food and beverages, and anticipating guests' needs—from getting extra lemon wedges to engaging in friendly conversation. The ideal candidate thrives in a fast-paced environment, enjoys teamwork, quickly learns new skills, and maintains a positive attitude throughout their shift.
A unique aspect of the server role at Cracker Barrel is its straightforward tipping policy where servers keep 100% of their tips, eliminating tip sharing among staff. This policy rewards servers directly for their hard work and dedication. The position offers competitive weekly pay and opportunities for same day pay access, reflecting the company’s commitment to recognizing employee contributions promptly. In addition to financial rewards, Cracker Barrel supports employee growth through industry-leading training programs such as PAR training starting from day one.
Cracker Barrel also values employee well-being, offering health insurance eligibility from day one for both full-time and part-time team members. Additional benefits include paid vacation time, an employee assistance program (EAP) to support mental and emotional health, and a 401k retirement plan with company matching after 90 days. Employees can also participate in an Employee Stock Purchase Program, allowing them to invest in the company’s success. The company’s culture of belonging includes structured onboarding and training, ongoing development opportunities, recognition programs, and employee events, creating a supportive community atmosphere.
Furthermore, employees enjoy discounts—such as 35% off food and retail products—along with special perks related to travel, cell phone plans, home services, and more. Cracker Barrel’s inclusive hiring policy ensures qualified applicants are considered fairly regardless of race, color, religion, gender, sexual orientation, age, disability, or other legally protected characteristics. Those looking for a fulfilling career in hospitality can find a nurturing, growth-oriented environment with Cracker Barrel, where they are truly "all in good company."
Job Requirements
- No prior restaurant experience required
- Must be at least 16 years old
- Ability to learn quickly and manage multiple tasks
- Availability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Ability to maintain a professional appearance
- Must comply with company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Positive attitude and willingness to learn
- Previous customer service experience is a plus
- Basic math skills for handling transactions
- Ability to stand for extended periods
Job Duties
- Greet guests warmly and provide attentive table service
- Take and accurately deliver food and beverage orders
- Anticipate guest needs and respond promptly
- Handle multiple tables and tasks simultaneously
- Ensure a clean and welcoming dining environment
- Explain menu items and make recommendations
- Manage customer payments and process transactions
Job Criteria
Experience
No experience required
Job Location
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