Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan
Anniversary pay
discounted shift meals
Guest dining discount

Job Description

Red Lobster is a well-established family-owned seafood restaurant chain with a rich history of over fifty years dedicated to providing exceptional dining experiences and fostering community connections. With over 500 locations, Red Lobster has grown from a single family-owned restaurant into one of the most recognized names in the casual dining seafood industry. Known for its commitment to freshness, quality, and hospitality, Red Lobster values its role not just as a place to eat, but as a destination where guests create memorable moments and feel part of the community. The company emphasizes career growth and development, offering training opportunities to help employees advance in their careers within the hospitality sector.

The Server role at Red Lobster is a vital position that directly impacts the guest experience through attentive service and hospitality. Servers are responsible for greeting guests warmly and ensuring they enjoy their meals by providing excellent service from start to finish. This includes suggesting menu items such as drinks, appetizers, and desserts to enhance guests' dining experiences. Accurate order taking and timely delivery are critical components of this role, requiring attentiveness and efficiency in operating the point-of-sale (POS) system and food service. Servers also check in regularly with guests to offer refills and clear tables promptly, ensuring a smooth and enjoyable visit. The position demands adherence to all food safety standards to maintain the highest quality and safety in service.

Red Lobster offers competitive wages with weekly pay, flexible scheduling to accommodate personal needs, and a robust benefits package. Benefits include options for medical, dental, and vision coverage starting affordably, as well as life insurance, short-term disability, and voluntary benefits. Employees are also eligible for a 401(k) retirement savings plan with company matching after one year of service and anniversary pay for those who meet eligibility. Additionally, Red Lobster provides discounted shift meals and special discounts when dining as a guest. This role is ideal for individuals who thrive in fast-paced environments, are great team players, and have a passion for delivering excellent customer service. The company prides itself on being an equal opportunity employer and is committed to fostering a welcoming workplace for all employees.

Job Requirements

  • Must meet the minimum age requirement
  • Authorized to work in the country applied
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Minimum age requirement met
  • Authorized to work in the country applied
  • Team player with attention to detail
  • Ability to multi-task
  • Excellent communication and interpersonal skills
  • Experience in customer service is preferred but not required

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • Suggestively selling drinks, appetizers, and desserts
  • Accurately taking food and drink orders and entering orders into the POS system properly
  • Picking up and delivering food orders in a timely manner
  • Checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • Delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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