Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
401(k) retirement plan with company match
Anniversary pay
discounted shift meals
25% dining discount
Career advancement opportunities

Job Description

Red Lobster is a renowned family-owned seafood restaurant with a rich history spanning over fifty years. It began with a vision to provide guests with a special connection to seafood and the coastal experience, making every dining moment memorable. Today, Red Lobster has grown into a large network of over 500 restaurants across the country, each continuing the founding passion of exceptional food and community engagement. Known for not only offering delicious seafood dishes but also creating a welcoming atmosphere where every guest feels like family, Red Lobster has established itself as a leader in the casual dining industry. The brand’s commitment to quality, service, and community extends beyond just dining; it is about creating moments where new friends become familiar faces.

The Server role at Red Lobster is vital in ensuring guests enjoy an outstanding dining experience. As a Server, you will be the face of Red Lobster to our valued customers, responsible for welcoming guests, assisting with menu options, and delivering exceptional service throughout their visit. This position offers flexible scheduling to accommodate various lifestyles, weekly pay, and competitive wages. Employees also have access to comprehensive benefits including medical, dental, and vision insurance plans starting at affordable rates, life insurance, short-term disability coverage, and voluntary benefits. After one year of service, team members become eligible for a 401(k) retirement savings plan with company matching contributions, further emphasizing the company’s commitment to employee growth and security.

In your role, you will engage in suggestive selling to enhance guests’ dining experiences by recommending drinks, appetizers, and desserts. Accuracy in taking food and drink orders using the POS system is crucial, along with timely delivery of food orders to ensure freshness and quality. Checking back with guests to refill beverages and clear tables helps maintain a clean and pleasant environment. You will be responsible for processing the payment efficiently while expressing gratitude and inviting guests to return. Maintaining all food safety standards is essential for the health and safety of both guests and staff.

Beyond the duties, Red Lobster fosters a supportive workplace culture that encourages career advancement and personal growth. You'll have access to training programs that prepare you for future roles within the company. The company prides itself on fostering teamwork and a positive work environment where employees are valued and respected. Physical stamina is required for this role as servers spend long hours on their feet, often lifting up to 30 pounds and moving throughout the restaurant space. Red Lobster is committed to accommodating individuals with disabilities to ensure all employees can perform their essential job functions.

As Red Lobster looks ahead to significant growth and innovation, joining this team offers you the opportunity to be part of a dynamic and evolving company with an exciting future. The company is proud to promote a diverse and inclusive workforce, providing equal employment opportunities without discrimination based on age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status. This inclusive approach enriches the workplace culture and supports the company’s values of respect and dignity for all. If you are passionate about hospitality, love working as part of a team, and want to contribute to creating unforgettable dining experiences, a Server position at Red Lobster is an excellent career choice.

Job Requirements

  • Must meet the minimum age requirement and authorized to work in the country you are applying
  • Ability to bend, reach, stoop and lift up to 30 pounds safely
  • Ability to move about the restaurant and remain standing for an 8 - 12 hour shift
  • Team player with attention to detail and ability to multi-task

Job Qualifications

  • Customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Ability to operate POS systems
  • Team player with attention to detail
  • Previous restaurant or server experience a plus

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • Suggestively selling drinks, appetizers, and desserts
  • Accurately taking food and drink orders and entering orders into the POS system properly
  • Picking up and delivering food orders in a timely manner
  • Checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • Delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • Following all food safety standards

Job Criteria

Experience

No experience required


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