Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.37
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

Minneapolis Marriott City Center is a distinguished hotel located in the heart of Minneapolis, Minnesota. As part of Marriott International's renowned portfolio, it offers guests an exceptional hospitality experience characterized by top-tier service, luxurious accommodations, and a commitment to comfort and excellence. The hotel is centrally situated at 30 S 7th St, making it a prime location for both business and leisure travelers seeking convenience and upscale services within the city. Marriott International, the parent company of the Minneapolis Marriott City Center, is a global hospitality leader with a diverse collection of brands known for their innovation, quality, and commitment to guest satisfaction. Marriott International prides itself on fostering an inclusive working environment that values diversity and promotes professional growth for all its associates.

The position at hand is a part-time Food and Beverage team member role within the Minneapolis Marriott City Center, specifically tailored toward the evening shift with a preference for candidates available to work on weekends. This non-management position offers a pay rate of $16.37 per hour, with additional compensation through service charges and eligibility for tips. The role is designed for individuals eager to contribute directly to guest satisfaction by serving food and beverages in a high-quality service environment consistent with Marriott's renowned standards.

In this role, associates will be responsible for delivering seamless and attentive food and beverage service to guests during events and restaurant service times. The job involves setting tables according to the type of occasion and service standards, responding knowledgeably to guest inquiries about menu selections, and coordinating closely with kitchen staff to manage dietary needs, allergies, special requests, and order accuracy. Associates are expected to maintain cleanliness and organization throughout their shift, including the cleaning of china, glassware, and other service items, as well as completing closing duties such as restocking supplies and securing the work area.

Candidates will utilize the MICROS system to record transactions accurately and efficiently at the time of order, enhancing the overall guest experience with smooth payment processing and check presentation. A vital component of the role is to ensure a positive guest experience by checking in to confirm satisfaction with each food course and beverage served. Furthermore, associates are required to adhere strictly to Marriott's comprehensive policies regarding safety, security, confidentiality, and appearance to uphold the brand's high standards.

This role necessitates a physical readiness to stand, walk, lift, and carry items throughout the shift and to perform duties that include moving in varied environments such as stairs, ramps, and uneven surfaces. Associates are expected to demonstrate professionalism in communication, both with guests and team members, fostering a collaborative work environment where team goals are supported, and guest needs are anticipated and met with genuine hospitality.

Joining the Minneapolis Marriott City Center team means becoming part of Marriott Hotels' commitment to "Wonderful Hospitality. Always." This culture is designed to create an environment where associates are treated with respect and provided with the tools and opportunities needed to grow their careers. Marriott offers a wide array of benefits designed to enrich employees' well-being and support their professional development. Additionally, Marriott is an equal opportunity employer focused on creating an inclusive work environment where diversity is celebrated, and every associate has the chance to contribute to and share in the success of the company.

This position represents an excellent opportunity for individuals with at least one year of related experience, who hold a high school diploma or GED equivalent, and who are motivated to excel in the hospitality industry. Whether you aspire to build a long-term career in food and beverage service or simply seek a rewarding part-time role in a prestigious hotel environment, this role promises engagement, growth, and the chance to be part of a world-class hotel team. Join the Minneapolis Marriott City Center and start your journey towards becoming the best version of yourself within the supportive and dynamic Marriott International family.

Job Requirements

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • Availability to work evening shifts and weekends
  • Ability to stand, walk, and lift items up to 25 pounds independently
  • Ability to lift items over 50 pounds with assistance
  • Strong communication skills
  • Ability to maintain professional appearance and adhere to company policies

Job Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • Ability to communicate clearly and professionally
  • Knowledge of Food and Beverage service standards

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • Set tables according to type of event and service standards
  • Answer questions on menu selections
  • Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
  • Record transactions in MICROS system at time of order
  • Check in with guests to ensure satisfaction with food and beverages
  • Maintain cleanliness of work areas and complete closing duties

Job Criteria

Experience

Mid Level (3-7 years)


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