Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain that specializes in Asian-themed dishes inspired by traditional and modern Chinese cuisine. Established with a commitment to providing an exceptional dining experience, P.F. Chang's has grown extensively while preserving its focus on high-quality ingredients and scratch-made meals in a welcoming atmosphere. Known for its vibrant environment and culturally rich menu offerings, P.F. Chang's operates multiple locations and strives to deliver excellent hospitality that celebrates life, family, and food. This restaurant chain is dedicated to fostering a positive work culture where team members are valued and given opportunities to grow professionally within the company.

This job opening is for full-time or part-time hourly positions as dine-in food and beverage Servers, Waitresses, or Waiters at P.F. Chang's. These roles are essential to the smooth operation of the scratch kitchen restaurant and center on providing outstanding customer service and hospitality to each guest. Servers play a critical role as the core team members who anticipate and fulfill guest expectations, delivering an individualized and exceptional dining experience. The pay range starts at $2.13 per hour plus tips, depending on experience, with competitive wages that reward great service. P.F. Chang's offers flexible scheduling options designed to accommodate various lifestyle needs, making it easier for team members to balance work and personal commitments.

In addition to competitive pay, employees receive paid on-the-job training to ensure confidence and capability in their roles, regardless of prior experience. This makes the position ideal for candidates new to the restaurant industry or those seeking to expand their skill set. P.F. Chang's is committed to promoting from within, giving employees clear pathways for career advancement. The benefits package includes discounted meals, employee referral programs, and exclusive team member discounts alongside favorable holiday observances—most locations close on Thanksgiving and Christmas, allowing staff to spend time with family.

Qualifying team members can look forward to comprehensive benefits like a 401(k) retirement plan that is based on hours worked, and medical, dental, and vision insurance coverage, again dependent on work hours. Paid sick leave is provided within qualifying jurisdictions, reinforcing the company’s commitment to employee well-being. In the role, Servers will handle diverse responsibilities such as greeting and seating guests, taking and placing food and beverage orders, answering menu-related questions knowledgeably, and processing payments efficiently. They also ensure that food delivery is timely and accurate, maintaining clear communication between front-of-house and kitchen teams. Understanding the restaurant's seating layout and server areas is vital to managing guest flow and providing seamless service.

As part of the team, individuals must exhibit excellent customer service skills and restaurant etiquette, ensuring a hospitable atmosphere. The company prioritizes safety and sanitation, so team members must execute proper sanitation practices and adhere to safety standards. P.F. Chang's invites candidates who meet the minimum age requirement for serving alcoholic beverages to apply, and either possess or are willing to obtain a Food Handler’s Card, which the company supports. This is an excellent opportunity for motivated individuals seeking meaningful work where they can thrive in a dynamic, fast-paced, team-oriented environment while contributing to a memorable guest experience. P.F. Chang's welcomes enthusiastic applicants and provides thorough onboarding with continuous opportunities to learn and develop new skills on the job.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable or willingness to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable or willingness to obtain
  • Ability to multi-task in a fast-paced, team-work environment
  • Strong communication and interpersonal skills
  • Previous serving experience is a plus but not required

Job Duties

  • Deliver amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understand the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • Guide guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • Execute proper sanitation practices and safety procedures
  • Multi-task in a fast-paced, team-work environment
  • Attend training sessions and actively participate in ongoing development programs

Job Criteria

Experience

No experience required


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