Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
Team member discounts
Job Description
Old Chicago Pizza (OCP) is a well-established, full-service restaurant concept that has been delighting guests since its founding in 1976. With over 100 locations nationwide, Old Chicago is known for its commitment to quality craft beers, fresh, scratch-made pizzas, and a welcoming atmosphere that feels like a true neighborhood gathering spot. As a casual dining restaurant that uniquely celebrates the craft beer culture, Old Chicago continues to innovate and grow, creating opportunities for team members to build rewarding careers in the food and beverage industry. The company's emphasis on high-quality food and beverages, combined with a vibrant, inviting vibe, makes it a top choice for diners seeking an exceptional casual dining experience.
This role of Server/Waiter/Waitress at Old Chicago is central to delivering an outstanding guest experience. Whether working part-time or full-time, employees enjoy a competitive rate of pay and a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, plus voluntary benefits. Scheduling is flexible to help accommodate the various needs of team members, including those balancing school, family, or other commitments. Advancement opportunities are available, recognizing and rewarding dedication and performance. Additional perks include team member discounts and the chance to work in a dynamic environment centered around shared passion for craft beer and quality food.
As a server, the primary goal is to exceed guests' expectations by providing genuine hospitality and an exceptional dining experience. Team members guide guests through the menu, demonstrating expert knowledge of food and beverage offerings to help guests make informed choices. Timely, attentive, friendly service is key, making guests feel welcomed and valued with every interaction. Creating a positive first impression and fostering guest loyalty is an important part of the role. Moreover, servers contribute to a cooperative team environment with a positive, can-do attitude, which is essential for delivering 100% guest satisfaction. This frontline position is vital to the restaurant's success and offers a fulfilling work environment for those passionate about hospitality and customer service.
This role of Server/Waiter/Waitress at Old Chicago is central to delivering an outstanding guest experience. Whether working part-time or full-time, employees enjoy a competitive rate of pay and a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, plus voluntary benefits. Scheduling is flexible to help accommodate the various needs of team members, including those balancing school, family, or other commitments. Advancement opportunities are available, recognizing and rewarding dedication and performance. Additional perks include team member discounts and the chance to work in a dynamic environment centered around shared passion for craft beer and quality food.
As a server, the primary goal is to exceed guests' expectations by providing genuine hospitality and an exceptional dining experience. Team members guide guests through the menu, demonstrating expert knowledge of food and beverage offerings to help guests make informed choices. Timely, attentive, friendly service is key, making guests feel welcomed and valued with every interaction. Creating a positive first impression and fostering guest loyalty is an important part of the role. Moreover, servers contribute to a cooperative team environment with a positive, can-do attitude, which is essential for delivering 100% guest satisfaction. This frontline position is vital to the restaurant's success and offers a fulfilling work environment for those passionate about hospitality and customer service.
Job Requirements
- Must be 18 years of age or older to serve alcohol based on state regulations
- Flexible to work a variety of shifts including nights, weekends and holidays
- Willingness to learn and provide excellent customer service
- Ability to stand and walk for extended periods
- Strong communication and interpersonal skills
- Ability to work as part of a team
- High school diploma or equivalent preferred
Job Qualifications
- Alcohol certification and Serve Safe certification a plus
- Previous experience as a server preferred but not required
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Positive attitude and strong teamwork skills
- Basic math skills for handling transactions
- Knowledge of food safety and health regulations
Job Duties
- Deliver genuine hospitality and an exceptional dining experience by guiding guests through the menu, demonstrate thorough knowledge of all food and beverage offerings
- Provide timely, attentive, fun and friendly service to ensure guests feel valued and well cared for
- Create positive first impressions that build loyal return guests
- Be a team player with a can-do attitude to deliver 100 percent guest satisfaction
- Work flexible shifts including nights, weekends and holidays
- Maintain cleanliness and organization of dining areas
- Assist with other tasks as needed to support the team and restaurant operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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