Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $8.75 - $14.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned scratch kitchen restaurant known for delivering exceptional Asian-inspired cuisine paired with a vibrant dining experience. Established with a commitment to quality and hospitality, P.F. Chang's has built a reputation as a premier dining destination offering guests not just meals, but memorable social experiences. The restaurant chain combines a passion for great food and excellent customer service, emphasizing fresh ingredients and skilled preparation methods. With a friendly, energetic atmosphere and a focus on creating meaningful connections, P.F. Chang's continues to expand and innovate in the casual dining space.

This job listing is for the position of full-time or part-time hourly Servers, Waitresses, or Waiters who are the front-line ambassadors in providing an exceptional guest experience at P.F. Chang's locations. This role is crucial in ensuring that every guest receives personalized attention and top-tier service in alignment with the brand's mission to celebrate life, family, and food. Servers are expected to be knowledgeable about the menu, engage guests with enthusiasm, and manage all aspects of the dining experience from taking orders to processing payments. P.F. Chang's supports its team members with competitive wages starting at $2.13 per hour plus tips, reflecting the importance of excellent service backed by customer gratuities. The position offers consistent opportunities for career advancement, a flexible work schedule, and comprehensive training to prepare servers for success in a fast-paced restaurant setting.

In addition to the rewarding nature of working directly with guests, P.F. Chang's emphasizes the personal growth and development of its team through paid on-the-job training and promotion from within. Employees benefit from discounted meals, exclusive team member offers, and a referral program to foster a supportive work environment. The company values work-life balance by closing most locations on Thanksgiving and Christmas, allowing team members quality time with family. For those who qualify based on hours worked, additional benefits include access to a 401(k) retirement plan, medical, dental, and vision insurance options, as well as paid sick leave in qualifying jurisdictions. This comprehensive compensation and benefits package underscores P.F. Chang's dedication to its employees as much as to its guests.

Working at P.F. Chang's is described as more than just a job—it's a chance to be part of a passionate team motivated by a purpose to celebrate life through family and food. The role of a Server here merges the art of hospitality with the science of operational excellence, enabling each team member to contribute to an environment where guests feel welcomed and valued every time they visit. This position does not require previous experience since training is provided, making it accessible to individuals ready to launch a career in hospitality or looking to gain valuable skills in a dynamic restaurant environment. P.F. Chang’s invites individuals who enjoy multitasking, thrive in team settings, and possess excellent customer service skills to apply and become part of a vibrant and growing restaurant community.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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