Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.25 - $15.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a renowned American restaurant and gift store chain that has been delighting guests since 1969. Known for its unique blend of country hospitality, delicious home-style meals, and warm, inviting atmosphere, Cracker Barrel has grown to become a staple in communities across the United States. The company prides itself on not only serving great food but also providing a place where people can gather, reconnect, and feel at home. With over 70,000 team members nationwide, Cracker Barrel emphasizes a culture of belonging, teamwork, and positivity among its associates, fostering an environment where employees can thrive and grow.

The role in focus is that of a server at Cracker Barrel, a vital position that embodies the company’s commitment to exceptional country hospitality. Servers at Cracker Barrel play a crucial role in creating memorable experiences for guests by paying attention to the small details that make a big difference. From greeting guests warmly, answering questions with a smile, to making sure each customer feels appreciated and valued, the server’s job goes beyond simply taking orders and delivering food. They are responsible for fostering a welcoming environment that encourages repeat visits and positive word-of-mouth. Importantly, Cracker Barrel servers benefit from a tipping system where there is no tip sharing, meaning that all gratuities earned are kept entirely by the server.

Cracker Barrel values team members who enjoy creating great guest experiences, demonstrate a team-first mindset, adapt quickly, manage multiple tasks efficiently, and maintain a positive attitude throughout their shifts. While previous restaurant experience is not required, the company provides comprehensive training through its industry-leading PAR (Professional Advancement and Recognition) program, ensuring all new hires are well-prepared to succeed. The position is available for both full-time and part-time employment, offering competitive weekly pay and financial incentives including same day pay access.

In addition to financial rewards, Cracker Barrel is committed to supporting its employees’ well-being and professional growth. Eligible employees have access to health insurance starting on day one, vacation time, an employee assistance program, and opportunities for career development from the outset. The company also offers a 401(k) retirement savings plan with company matching contributions available after 90 days, and an Employee Stock Purchase Program which encourages long-term investment in the company’s success. Moreover, Cracker Barrel fosters a supportive culture with onboarding, training, recognition programs, employee events, and a variety of exclusive perks such as a 35% discount on food and retail items and discounts on travel, cell phone plans, and more.

Overall, a server role at Cracker Barrel is ideal for individuals who seek to be part of a trusted, nationwide brand that values hard work, community, and genuine hospitality. The company prides itself on being an equal opportunity employer, welcoming applicants of all backgrounds to apply and grow within a dynamic, people-focused environment. Joining Cracker Barrel means not only landing a job but becoming part of a larger family that takes pride in its traditions and in doing work that matters together.

Job Requirements

  • Must be at least 18 years old
  • Availability to work flexible shifts including weekends and holidays
  • Ability to handle multiple tasks simultaneously
  • Reliable and punctual
  • Good physical stamina
  • No prior restaurant experience required
  • Must pass background check

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Customer service experience is a plus but not required
  • Ability to stand and walk for extended periods
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt quickly

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Take and deliver accurate food and drink orders
  • Maintain clean and organized dining and service areas
  • Attend to guest needs promptly and with a positive attitude
  • Manage multiple tables effectively while ensuring guest satisfaction
  • Upsell menu items and inform guests about specials
  • Follow all health and safety protocols

Job Criteria

Experience

No experience required


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