Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.00 - $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Discounts on food and retail

Job Description

Cracker Barrel is a beloved American restaurant and retail chain known for its warm hospitality, delicious country-style food, and unique shopping experience. Established in 1969, Cracker Barrel has grown to become a cherished destination where guests can enjoy homestyle meals, shop for unique gifts, and experience a welcoming atmosphere that feels like home. With over 70,000 team members nationwide, Cracker Barrel prides itself on its strong community roots and commitment to creating meaningful moments for both guests and employees. The company culture emphasizes teamwork, appreciation, and personal growth, making it an ideal workplace for those who value connection and hospitality.

At Cracker Barrel, the role of a server is pivotal in bringing the brand's country hospitality to life. Servers at Cracker Barrel do more than just take orders and deliver food; they create memorable guest experiences by focusing on the small details that make a difference. Whether it’s offering extra lemon for iced tea, engaging guests with genuine conversation, or knowing the perfect moment to clear a table, servers help guests feel valued and appreciated. This role requires a person who enjoys working within a team, learns quickly, and manages multiple tasks with a positive attitude. Importantly, Cracker Barrel’s servers retain 100% of their tips, without any sharing, ensuring that their hard work and dedication are directly rewarded.

The company welcomes applicants with no prior restaurant experience, highlighting their commitment to training and development. Cracker Barrel provides industry-leading PAR training that begins on day one, setting new team members up for success and growth within the company. Benefits include competitive pay with weekly payments and same-day pay access, health insurance eligibility from the first day of employment for both full-time and part-time workers, vacation time, an employee assistance program, and a 401k plan with company matching contributions starting after 90 days. Employees can also benefit from an Employee Stock Purchase Program and enjoy exclusive discounts on Cracker Barrel food, retail items, and even special offers on home, travel, and cell phones.

The culture at Cracker Barrel is one of belonging and support, starting from onboarding and continuing with ongoing training, development, recognition programs, and regular employee events. The company believes in fostering an environment where team members can thrive personally and professionally, making it more than just a job—it’s a place where people come together to be part of something bigger. As Cracker Barrel continues to grow and evolve, it remains dedicated to nurturing the values that have made it a respected and beloved name in the restaurant industry. This makes the server position at Cracker Barrel an excellent opportunity for individuals looking to join a company that values hospitality, teamwork, and personal success. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other class protected by law.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand, walk, and carry items for extended periods
  • Must be able to work flexible shifts including weekends and holidays
  • Must have legal authorization to work in the United States
  • Must possess excellent customer service skills
  • Ability to work well under pressure
  • No previous restaurant experience required

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Positive attitude and team-first mindset
  • Willingness to learn and adapt quickly
  • Previous customer service or hospitality experience is a plus but not required

Job Duties

  • Greet guests with a warm and friendly attitude
  • Provide attentive and personalized service by anticipating guest needs
  • Take accurate food and drink orders and deliver them promptly
  • Maintain cleanliness and organization of the dining area
  • Handle guest inquiries and resolve any issues efficiently
  • Collaborate with team members to ensure smooth operations
  • Uphold Cracker Barrel's standards of hospitality and service

Job Criteria

Experience

No experience required


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