Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $8.50 - $14.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
health insurance eligibility on day 1
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
employee recognition programs
Employee events
Employee Discounts

Job Description

Cracker Barrel is a well-established restaurant chain that has been serving guests since 1969. Known for its country-style hospitality, rustic atmosphere, and delicious comfort food, Cracker Barrel offers a unique dining experience combining traditional Southern cooking with friendly, welcoming service. Guests visiting Cracker Barrel can enjoy a warm and inviting environment, featuring not just great food but also an extensive retail store filled with nostalgic items and gifts. With over 70,000 team members across the United States, Cracker Barrel takes pride in fostering a workplace culture deeply rooted in community, respect, and teamwork. The company emphasizes doing more than just serving a meal — it strives to create moments that matter for both guests and employees alike.

The role of a server at Cracker Barrel is vital in delivering the heart of the company’s hospitality. Servers are the frontline ambassadors who craft memorable guest experiences through attentive service and genuine care. This position is ideal for individuals who value interacting with people, enjoy working as part of a team, and possess a positive, can-do attitude. Whether greeting guests with a friendly smile, anticipating their needs, or ensuring each meal is special, servers play a critical role in upholding Cracker Barrel’s reputation for exceptional customer service.

Servers at Cracker Barrel do more than just take orders — they make guests feel appreciated and valued through thoughtful gestures like providing extra amenities or engaging in friendly conversation. The company believes in fair compensation, offering 100% of tips to servers without any tip sharing, which supports motivation and rewards excellent performance. Importantly, no prior restaurant experience is necessary to apply; Cracker Barrel provides comprehensive training so new team members can quickly gain the skills to succeed. This role offers an opportunity to grow professionally with extensive development programs and a supportive work environment.

Cracker Barrel is committed to the well-being of its employees, offering competitive pay with weekly paychecks and access to same-day pay. Both full-time and part-time employees are eligible for health insurance starting from day one, along with vacation time and access to an employee assistance program. The company supports long-term growth through leadership and skill development initiatives, including a renowned PAR training program that starts immediately, a 401k plan with company matching after 90 days, and an Employee Stock Purchase Program. The culture at Cracker Barrel promotes belonging and recognition with regular employee events and rewards to celebrate achievements.

In addition to robust benefits, team members enjoy exclusive perks such as a 35% discount on Cracker Barrel food and retail items and special offers on home, travel, cell phones, and more. This comprehensive package ensures employees feel valued both inside and outside of work. Cracker Barrel is an equal opportunity employer, embracing diversity and inclusivity in its hiring practices, and considers qualified applicants without discrimination based on legally protected categories. Joining Cracker Barrel means becoming part of a company that respects its heritage while continuously striving to deliver exemplary service and a warm, welcoming experience for all.

Job Requirements

  • no prior restaurant experience required
  • ability to work flexible hours including nights, weekends, and holidays
  • basic math skills for handling payments
  • ability to stand for extended periods
  • excellent customer service orientation
  • legal authorization to work
  • minimum age of 18 years

Job Qualifications

  • high school diploma or equivalent preferred
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • positive and friendly attitude
  • willingness to learn and adapt
  • team-player mindset
  • reliable and punctual

Job Duties

  • greet guests and provide attentive customer service
  • take and deliver food and beverage orders accurately
  • maintain knowledge of menu items and daily specials
  • ensure cleanliness and organization of dining area
  • handle guest inquiries and resolve complaints promptly
  • manage multiple tables efficiently
  • collaborate with kitchen and other team members to ensure smooth service

Job Criteria

Experience

No experience required


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