Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a well-established restaurant and retail company that has been serving guests since 1969. It is recognized for its unique combination of traditional Southern cuisine, a warm, welcoming atmosphere, and a rustic retail store featuring nostalgic gifts and products. With more than 70,000 team members across its nationwide locations, Cracker Barrel prides itself on being more than just a place to eat—it is a place where communities gather, reconnect, and enjoy an inviting experience that feels like home. The company emphasizes a culture of belonging and teamwork, promoting a supportive environment where employees can grow and thrive.

As a leading restaurant in the casual dining industry, Cracker Barrel is dedicated to providing great food made with care and excellent service filled with genuine country hospitality. They focus heavily on the guest experience, ensuring that every moment matters, whether it's greeting guests with a smile, rolling out freshly made biscuits, or maintaining smooth operations behind the scenes. The company fosters a team-first mindset, where every employee’s contribution is valued and recognized.

The server role at Cracker Barrel is vital to delivering the company’s signature hospitality. Servers are the heart of the dining experience, engaging guests through attentive service, thoughtful gestures, and a positive attitude. This role involves much more than just taking orders and bringing food; it’s about creating memorable moments for guests by anticipating their needs and showing appreciation in every interaction. Servers at Cracker Barrel enjoy the benefit of keeping 100 percent of their tips, with no tip sharing, which directly rewards their dedication and guest satisfaction efforts.

This role welcomes individuals new to the restaurant industry with a commitment to teaching and supporting through their comprehensive training programs. Candidates who enjoy multi-tasking, learning quickly, and contributing to a positive team environment will thrive in this position. Cracker Barrel values a positive attitude and a genuine desire to create exceptional guest experiences.

Employment with Cracker Barrel comes with numerous benefits designed to care for employees’ well-being and professional growth. The company offers competitive weekly pay with same-day pay access, health insurance eligibility from day one, and a variety of programs such as vacation time, employee assistance, and a 401(k) plan with company matching. New employees benefit from industry-leading training starting from their very first day, helping them build skills and confidence for career advancement. In addition to these programs, team members receive discounts on food and retail items and exclusive perks on various services and products.

Cracker Barrel is also committed to diversity and inclusion, operating as an equal opportunity employer. They consider qualified applicants for all positions without discrimination based on race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected status. Joining Cracker Barrel means becoming part of a family that values respect, support, and the pride of working together to deliver excellent food and memorable hospitality every day.

Job Requirements

  • Ability to work flexible hours including evenings, weekends, and holidays
  • Must be able to stand and walk for extended periods
  • Basic math skills for handling payments
  • Must have legal authorization to work in the United States
  • Reliable transportation to and from work
  • Ability to handle multiple tasks simultaneously
  • Strong work ethic and punctuality

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or restaurant experience is helpful but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Team-oriented mindset
  • Willingness to learn and adapt
  • Positive attitude with a focus on guest satisfaction

Job Duties

  • Greet guests warmly and provide attentive table service
  • Take accurate food and drink orders and deliver them promptly
  • Ensure guest satisfaction by anticipating needs and responding to requests
  • Handle multiple tables efficiently while maintaining a positive attitude
  • Maintain cleanliness and organization of dining areas and service stations
  • Follow all food safety and health regulations
  • Process payments accurately and provide change when necessary

Job Criteria

Experience

No experience required


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