Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $25.00 - $45.00
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Work Schedule

Flexible
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Benefits

Great Income through building sales/tips
flexible schedule
A fun environment to work in as a team
Meal Discount for your WOB cravings
Opportunity for advancement to build your career with us

Job Description

World of Beer (WOB) Bar & Kitchen is a vibrant, fast-paced restaurant and bar renowned for its extensive selection of craft beers and casual dining experience. Located in multiple locations across the United States, WOB Bar & Kitchen prides itself on delivering a unique atmosphere where customers can enjoy a wide variety of quality craft food and beverages in a friendly and engaging environment. The brand’s focus on providing excellent customer service combined with a fun and welcoming ambiance has made it a favorite destination for beer enthusiasts and casual diners alike. WOB is committed to creating an atmosphere that not only highlights its fantastic craft beer collection but also offers delicious menu options that complement the beverage offerings perfectly.

We are hiring a professional and experienced restaurant server to join our team at WOB Bar & Kitchen. This role is critical in ensuring our guests have an enjoyable and memorable dining experience. As a server, you will be the face of WOB, responsible for exhibiting a positive demeanor and delivering exceptional customer service that aligns with our brand standards. Your role involves greeting customers warmly, guiding them through the menu, and assisting them in choosing the perfect craft beer and food pairings. The position demands excellent communication skills, the ability to work seamlessly in a fast-paced environment, and a high level of energy and enthusiasm.

At WOB, we believe in building strong team dynamics where everyone contributes to creating a lively, fun, and friendly workspace. Our servers are encouraged to engage with guests not just as order takers but as knowledgeable salespeople who enrich the customer experience by sharing product knowledge and recommendations. Flexibility in scheduling is offered to accommodate your personal needs, and we provide opportunities for career advancement for dedicated employees. Compensation includes an hourly wage plus tips, providing the potential for great income based on building sales and customer satisfaction.

This role offers the ability to grow within the company as you cultivate your skills in hospitality, customer service, and sales within the thriving craft beer and dining industry. The position also emphasizes adherence to food safety and sanitation standards to maintain the highest level of quality in every customer interaction. By joining WOB Bar & Kitchen, you become part of a dynamic team focused on lifting customers' spirits one glass at a time, making every visit a perfect balance of casual, friendly, and fun.

Job Requirements

  • Ability to stand on your feet and navigate the WOB for the entirety of the shift
  • Ability to carry full food and drink trays
  • Ability to reach, bend, and lift 20 lbs
  • Ability to retain menu product knowledge and share that with customers
  • Ability to clearly communicate with customers and staff
  • Flexible schedule

Job Qualifications

  • Outgoing, friendly and high energy personality and demeanor
  • Friendly and accurate communication skills in handling customers in person and on the phone
  • Previous experience as a server or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills for processing payments
  • Knowledge of food and beverage menus
  • Ability to stand and walk for extended periods of time
  • Ability to be a contributing member of the team in sales and job tasks
  • Any food or alcohol awareness certification as required within 30 days of hire
  • Warm and welcoming smile

Job Duties

  • Greet customers and escort them to their tables as needed
  • Present menus and answer questions about menu items
  • Suggest menu items to enhance the customer experience
  • Take food and drink orders from customers
  • Relay orders to the kitchen and ensure that they are prepared quickly and accurately
  • Serve food and beverages to customers in a timely manner
  • Check back with customers to ensure satisfaction and address any issues
  • Process payments and handle cash transactions
  • Maintain a clean and organized work area
  • Adhere to food safety and sanitation guidelines
  • Collaborate with team members to provide excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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