Server

Renaissance Austin Hotel, located at 9721 Arboretum Blvd in Austin, Texas, is part of the prestigious Renaissance Hotels brand under Marriott International. Known for its vibrant atmosphere and commitment to delivering unique hospitality experiences, Renaissance Austin Hotel caters to travelers seeking to immerse themselves in the local culture and lifestyle. The hotel serves both business and leisure travelers, offering upscale amenities, excellent service, and a dedication to enhancing guest experiences in a dynamic city setting. With its prime location in Austin, the hotel is a hub for visitors looking to explore the heart of Texas. The property embodies the Renaissance Hotels philosophy of providing more than just a place to stay. It invites guests to experience the spirit and culture of the neighborhood through distinctive design, engaging programming, and attentive service.

The role of Guest Service Expert at Renaissance Austin Hotel is a vital non-management position within the Food and Beverage & Culinary category, designed to ensure guests enjoy not only their meals but also the entire dining experience. This part-time role requires open availability, which means flexibility and a willingness to work varying shifts as needed. Guest Service Experts play a crucial part in building memorable and unique dining encounters that go beyond simply serving food and drinks. They take initiative to deliver a wide range of services including setting tables, communicating with kitchen staff, serving guests, and maintaining clean, organized work areas and supplies.

This position emphasizes a hands-on, guest-focused approach where every interaction contributes to the overall experience. Guest Service Experts are expected to be active on their feet for extended periods, handling various physical tasks such as standing, walking, lifting up to 25 pounds unassisted (or up to 50 pounds with assistance), and maneuvering safely through different surfaces. Maintaining a professional appearance, adhering to company policies, and upholding high quality standards are critical components of the role. Although the position does not require previous supervisory experience or certifications, a high school diploma or GED equivalent is preferred. This role is ideal for individuals who value personal interaction, teamwork, and the opportunity to contribute to a vibrant hospitality environment.

As an employer, Marriott International commits to fostering an inclusive and diverse workplace, encouraging applicants from all backgrounds including those with disabilities and veterans. At Renaissance Hotels, employees are invited to be part of a global team that celebrates diverse cultures and experiences while helping guests discover new stories and adventures through travel. Joining Renaissance Austin Hotel means joining a brand that prioritizes the guest experience and employee development equally, supporting individuals to be their best selves while achieving shared goals.