Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.16 - $23.95
Work Schedule
Flexible
Weekend Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Disability insurance
Opportunities for advancement
401(k)
Vision Insurance
Life insurance
Job Description
Neiman Marcus is a premier luxury retailer renowned for its curated assortment of high-end products, exceptional customer service, and unique activations that create extraordinary experiences for its clientele. Established as a leading name in luxury retail, the brand is distinguished by its commitment to quality and exclusivity, offering customers access to the world’s top luxury designers. Neiman Marcus operates 36 stores, along with digital channels and remote selling platforms, making it a versatile and forward-thinking company that blends traditional service with modern convenience. As part of Saks Global’s portfolio of luxury retailers and real estate assets, Neiman Marcus is deeply invested in fostering a vibrant and innovative retail environment.
The role of Restaurant Server at Neiman Marcus carries significant responsibility for delivering an exceptional dining experience that complements the brand's prestigious reputation. This position requires a professional and gracious demeanor, ensuring customers feel warmly welcomed and attended to throughout their visit. The Restaurant Server is entrusted with the task of serving assigned seating sections, maintaining a thorough understanding of the menu's food preparation and culinary terminology, and utilizing an in-depth knowledge of wine, beer, and spirits to enhance the guests' dining experience. Daily responsibilities involve not only direct customer interaction but also participating in pre-shift meetings, adhering to established accounting and transaction procedures, and performing related duties such as cleaning and safety maintenance.
Ideal candidates for this role are motivated, detail-oriented, and capable of multitasking in a fast-paced restaurant environment. The Restaurant Server must exhibit exceptional customer service and problem-solving skills, ensuring that every guest's expectations are exceeded. Physical stamina is also essential, as the job requires standing for extended periods, bending, climbing stairs, lifting, and carrying items up to 35 pounds. The work schedule is flexible, accommodating evenings, weekends, and holidays based on business needs.
Neiman Marcus offers its employees a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, life and disability insurance, as well as additional voluntary benefits such as critical illness, hospital, and accident insurance. Employees also enjoy an amazing discount on the company’s luxurious products. Working at Neiman Marcus means being part of a dynamic, fast-paced environment that is integral to a company undergoing successful growth and transformation. Career advancement opportunities abound within the largest multi-brand luxury retailer, spanning retail, distribution, digital, and corporate sectors. This position offers a rewarding chance to contribute to a legacy of excellence in retail and hospitality while developing a meaningful career in the luxury services industry.
The role of Restaurant Server at Neiman Marcus carries significant responsibility for delivering an exceptional dining experience that complements the brand's prestigious reputation. This position requires a professional and gracious demeanor, ensuring customers feel warmly welcomed and attended to throughout their visit. The Restaurant Server is entrusted with the task of serving assigned seating sections, maintaining a thorough understanding of the menu's food preparation and culinary terminology, and utilizing an in-depth knowledge of wine, beer, and spirits to enhance the guests' dining experience. Daily responsibilities involve not only direct customer interaction but also participating in pre-shift meetings, adhering to established accounting and transaction procedures, and performing related duties such as cleaning and safety maintenance.
Ideal candidates for this role are motivated, detail-oriented, and capable of multitasking in a fast-paced restaurant environment. The Restaurant Server must exhibit exceptional customer service and problem-solving skills, ensuring that every guest's expectations are exceeded. Physical stamina is also essential, as the job requires standing for extended periods, bending, climbing stairs, lifting, and carrying items up to 35 pounds. The work schedule is flexible, accommodating evenings, weekends, and holidays based on business needs.
Neiman Marcus offers its employees a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement plan, life and disability insurance, as well as additional voluntary benefits such as critical illness, hospital, and accident insurance. Employees also enjoy an amazing discount on the company’s luxurious products. Working at Neiman Marcus means being part of a dynamic, fast-paced environment that is integral to a company undergoing successful growth and transformation. Career advancement opportunities abound within the largest multi-brand luxury retailer, spanning retail, distribution, digital, and corporate sectors. This position offers a rewarding chance to contribute to a legacy of excellence in retail and hospitality while developing a meaningful career in the luxury services industry.
Job Requirements
- High school diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Thorough knowledge of order of service and proper placement of table settings including china, glass, flatware, food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- Willingness to work a flexible schedule based on business needs including evenings, weekends, and holidays
- Ability to stand, bend, climb stairs, and lift and carry 35 pounds
Job Qualifications
- High school diploma or GED preferred
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Thorough knowledge of order of service and proper placement of table settings including china, glass, flatware, food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- "Win together" mentality
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Willingness to work a flexible schedule based on business needs including evenings, weekends, and holidays
Job Duties
- Serves assigned seating section of dining area in a professional and gracious manner
- Utilizes thorough knowledge of food including preparation and culinary terminology to provide detailed information to customers about menu items
- Leverages knowledge of wine, beer, and spirits including technical and service procedures
- Interacts graciously with the public and handles multiple duties at the same time
- Participates in daily pre-shift meeting
- Adheres to established accounting procedures for all transactions including all authorized methods of payment, and maintains knowledge of the POS system
- Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
- Fulfills duties that may involve lifting objects such as tables, chairs, highchairs
- Cleans and maintains restaurant and workstation
- Maintains the highest level of hygiene standards including clean, pressed uniform jacket and accompanying clothing and shoes
- clean and professionally styled hair and nails, maintained to avoid food contamination risks
- Exercises integrity with scheduling
- Punches in before and out after every scheduled shift
- Follows established procedure for schedule and shift changes
- Takes appropriate lunch breaks when applicable, punching accordingly
- Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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