
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.98 - $30.00
Work Schedule
Flexible
Benefits
Great Income through building sales/tips
flexible schedule
A fun environment to work in as a team
Meal Discount
Opportunity for advancement
Job Description
WOB Bar & Kitchen, also known as World of Beer, is a dynamic and welcoming restaurant and bar that specializes in offering a unique craft beer experience alongside a diverse menu of quality food. Established to provide a fun and casual dining environment, WOB Bar & Kitchen prides itself on lifting customers' spirits one glass at a time. This establishment is dedicated to delivering exceptional service, crafting memorable dining and beer experiences, and fostering a positive team environment where every team member can thrive and grow professionally.
As a restaurant server at WOB Bar & Kitchen, you play a crucial role in the guest experience. This position requires a professional, experienced individual who excels in customer service and can thrive in a fast-paced environment. The ideal candidate has a positive demeanor, excellent communication skills, and the ability to engage with customers in a friendly and approachable manner. Servers at WOB are not only responsible for taking orders and serving food and beverages but also act as ambassadors of the brand, helping guests explore the extensive world of craft beer and food offerings. This role demands attention to detail, teamwork, and a passion for hospitality. Employees enjoy a flexible schedule designed to accommodate their needs, a fun and supportive workplace culture, and opportunities for career advancement. Additionally, the position offers great income potential through sales and tips, meal discounts, and a chance to be part of an energetic team dedicated to providing casual, friendly, and perfectly paced service to every customer. This hourly wage plus tips position reports to the Managing Partner (GM) and Manager and stresses the importance of contributing to a team-oriented sales environment while maintaining food safety, cleanliness, and customer satisfaction standards.
As a restaurant server at WOB Bar & Kitchen, you play a crucial role in the guest experience. This position requires a professional, experienced individual who excels in customer service and can thrive in a fast-paced environment. The ideal candidate has a positive demeanor, excellent communication skills, and the ability to engage with customers in a friendly and approachable manner. Servers at WOB are not only responsible for taking orders and serving food and beverages but also act as ambassadors of the brand, helping guests explore the extensive world of craft beer and food offerings. This role demands attention to detail, teamwork, and a passion for hospitality. Employees enjoy a flexible schedule designed to accommodate their needs, a fun and supportive workplace culture, and opportunities for career advancement. Additionally, the position offers great income potential through sales and tips, meal discounts, and a chance to be part of an energetic team dedicated to providing casual, friendly, and perfectly paced service to every customer. This hourly wage plus tips position reports to the Managing Partner (GM) and Manager and stresses the importance of contributing to a team-oriented sales environment while maintaining food safety, cleanliness, and customer satisfaction standards.
Job Requirements
- Ability to stand on your feet and navigate the WOB for the entirety of the shift
- Ability to carry full food and drink trays
- Ability to reach, bend, and lift 20 lbs
- Ability to retain menu product knowledge and share that with customers
- Ability to clearly communicate with customers and staff
- Flexible schedule
Job Qualifications
- Outgoing, friendly & high energy personality and demeanor
- Friendly & accurate communication skills in handling customers in person and on the phone
- Previous experience as a server or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills for processing payments
- Knowledge of food and beverage menus
- Ability to stand and walk for extended periods of time
- Ability to be a contributing member of the team in sales and job tasks
- Any food or alcohol awareness certification as required within 30 days of hire
- Warm and welcoming smile
Job Duties
- Greet customers and escort them to their tables as needed
- Present menus and answer questions about menu items
- Suggest menu items to enhance the customer experience
- Take food and drink orders from customers
- Relay orders to the kitchen and ensure that they are prepared quickly and accurately
- Serve food and beverages to customers in a timely manner
- Check back with customers to ensure satisfaction and address any issues
- Process payments and handle cash transactions
- Maintain a clean and organized work area
- Adhere to food safety and sanitation guidelines
- Collaborate with team members to provide excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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