Server (21+ for Alcohol Service)

Heirloom Restaurant Group is a dynamic and ever-growing restaurant brand management company that operates more than 10 unique brands. Established with a passion for food and community, Heirloom Restaurant Group prides itself on delivering meaningful experiences by connecting people through the shared joy of dining. The company’s philosophy centers on respecting local farmers and producers by letting the natural beauty of their bounty shine through in every dish served. With a focus on creating comfortable and nurturing spaces, Heirloom Restaurant Group ensures that every dining experience is memorable and life-enhancing. The team is made up of individuals who care deeply about their work and the community they serve, fostering a collaborative and family-like environment. Their dedication goes beyond just running restaurants; they strive to make a significant impact on the local community by upholding core values of respect, partnership, and authenticity.

The role offered by Heirloom Restaurant Group is that of a server with a specialized focus on food and beverage service, particularly in establishments where alcohol is served. This position requires an individual with a thorough knowledge of the menu offerings, including appetizers, entrees, desserts, and alcoholic beverages such as wines, cocktails, and spirits. The server must be capable of providing exceptional customer service by recommending and describing menu items and making appropriate drink pairings. Attention to detail is crucial to ensure that all special customer requests and modifications are accurately communicated to the kitchen and bar teams.

Additionally, this role requires a solid understanding of alcohol service laws and regulations. The server must verify the age of customers to ensure legal compliance, monitor alcohol consumption, and take responsible actions to prevent over-service, such as refusing service to intoxicated patrons with professionalism and care. Beyond serving, the candidate will be responsible for processing payments accurately, handling both cash and credit card transactions, and maintaining a clean and organized dining environment. Flexibility is important, as the position requires availability during evenings, weekends, and holidays. Heirloom Restaurant Group values team members who possess excellent communication, interpersonal skills, and a strong customer service orientation. This position offers not only an opportunity to work with a reputable and respect-driven company but also provides benefits such as free food and insurance reimbursement plans for full-time employees, emphasizing Heirloom’s commitment to supporting its staff in a diverse and inclusive workplace.