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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.00
Work Schedule
Weekend Shifts
Benefits
Free Food
Insurance reimbursement plans
Job Description
Heirloom Restaurant Group is a distinguished restaurant brand management company that proudly oversees more than 10 unique restaurant brands and continually expands its portfolio. Founded with a vision to create meaningful experiences through exceptional dining, Heirloom is much more than just a collective of restaurants. It represents a community of passionate individuals who are dedicated to delivering life-changing moments by breaking bread together. Rooted firmly in the belief that food is a conduit for connection, the group places high importance on cultivating deep relationships and giving back to its local communities. Their commitment extends beyond serving top-quality dishes, embracing the... Show More
Job Requirements
- Must be 21+ years of age in order to serve alcoholic beverages
- Previous experience as a server in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Knowledge of food and beverage menu items including alcoholic beverages
- Ability to handle cash transactions and operate point-of-sale systems
- Strong customer service orientation
- Familiarity with local and state alcohol regulations
- Flexibility to work evenings weekends and holidays
Job Qualifications
- Previous experience as a server in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Knowledge of food and beverage menu items including alcoholic beverages
- Ability to handle cash transactions and operate point-of-sale systems
- Strong customer service orientation
- Familiarity with local and state alcohol regulations
Job Duties
- Have a thorough understanding of the food and beverage menu including appetizers entrees desserts and alcoholic beverages
- Provide recommendations and descriptions of menu items including wine and cocktail pairings
- Take precise and accurate food and drink orders from customers
- Ensure all special requests and modifications are communicated to the kitchen and bar staff
- Understand basic cocktail preparation methods and garnishing techniques
- Verify the age of customers to ensure they are 21 or older before serving alcoholic beverages
- Understand and comply with local and state laws regarding the sale and service of alcoholic beverages
- Monitor customer alcohol consumption to prevent over-service
- Refuse service to customers who show signs of intoxication and handle such situations professionally
- Provide exceptional customer service addressing inquiries and ensuring customer satisfaction
- Check in with guests to ensure their needs are met and promptly address any concerns
- Recommend and upsell premium or specialty food and beverage items including alcoholic beverages
- Promote daily specials and promotions to enhance the dining experience
- Work closely with kitchen and bar teams to coordinate the timing of food and beverage service
- Communicate any special requests or modifications to the kitchen and bar
- Handle cash and process credit card transactions accurately
- Provide change and receipts promptly
- Keep the dining and serving areas clean and well-organized
- Adhere to hygiene and sanitation guidelines particularly in the handling of glassware and serving utensils
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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