Server

Mesquite, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $11.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Benefits

employee discount

Gift recognition

Training and Development

Flexible Schedule

inclusive workplace

team environment

Positive work culture

Job Description

Cinepolis USA is a premier luxury cinema exhibitor offering enhanced movie-going experiences through its exclusive "Cinepolis Luxury Cinemas" and "Movie House & Eatery" theater concepts. Headquartered in Dallas, Cinepolis currently operates 26 luxury and premium theaters across several key states including California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with ongoing plans for expansion. As a part of Cinepolis International, the global leader in the cinema exhibition industry, Cinepolis USA embodies innovation, hospitality, and a passionate dedication to film. Known for creating an immersive and upscale environment, Cinepolis provides moviegoers not just a film screening, but a complete entertainment... Show More

Job Requirements

Must be 18 years or older
1+ years of full-service serving experience
ServSafe certification required
Food Handler certification required
Alcohol certification required
Ability to work with Vista Point of Sale System
Strong interpersonal skills
Strong analytical and problem-solving skills
Organized and able to prioritize in a fast-paced environment
Great communication skills
Integrity and reliability
Flexible working hours including holidays and weekends

Job Qualifications

Must be 18 years or older
1+ years of full-service serving experience
ServSafe certification required
Food Handler certification required
Alcohol certification required
Ability to work with Vista Point of Sale System and perform basic math
Strong interpersonal skills for interacting with employees, guests, and management
Strong analytical and problem-solving skills
Is organized and able to prioritize in a fast-paced and constantly changing environment
Great communication skills with the ability to handle difficult and stressful situations positively
Have integrity and can be counted on to do the right thing
Flexible working hours including holidays and weekends

Job Duties

Be proactive with greeting all guests in the theater before they request for service
Answer Plex Call System on time to further assist guests
Embody Nice and Amazing Service by following all In Seat Dining procedures
Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of the menu and Cinepolis offerings
Greet guests and say goodbye to guests whenever possible
Demonstrate Passion, Commitment, and Integrity at all times by running food and beverages, bussing trays and cleaning seats, and helping other team members whenever possible
Ensure all food orders are inputted rapidly and accurately in point of sale system and check back with guests to ensure they have received their orders and everything they need to enjoy their meal
Obtain a credit card when order is placed to ensure payment and to create a smooth experience for guests with limited disruptions later into the film
Process all payments correctly and responsibly and returning to guests at appropriate times to limit disruptions to the films
Implement alcohol service and safety training, including not over-serving an intoxicated guest, and do not hesitate to ask for management intervention if necessary
Process daily server paperwork accurately and timely
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Navigate guest complaints and assist with requests or direct them to proper res if unable to assist
Assist with crowd control and seating of guests as needed
Cognizant of issues with movie projections-communicating with management or the projectionist when issues arise
Inform management of guest complaints and or maintenance requests
Complete all opening, mid, and closing procedures- including but not limited to side work
Attend and participate in trainings and meetings
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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