Job Overview
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
Employee Meals
Job Description
BLDG is an innovative restaurant located within Hotel Marcel that beautifully blends architecture, cuisine, and cocktails to create a unique and memorable dining experience. Drawing inspiration from Connecticut's vibrant farms and the Atlantic Ocean, BLDG emphasizes fresh, locally sourced ingredients that highlight the rich flavors and textures unique to the region. This commitment to sustainability and quality is reflected in every dish served, ensuring a full-flavored and artfully presented meal designed to cater to modern palates. The atmosphere at BLDG is vibrant and welcoming, combining creative culinary techniques with a stylish and comfortable setting where guests can relax and enjoy... Show More
Job Requirements
- One year of prior food and beverage experience preferred
- prior guest relations training
- proper food safety training and certification as described by law
- experience working with POS (Toast, Micros, Aloha, etc.) and reservation software (Toast)
- knowledge of proper food handling
- strong written and verbal communications skills
- positive upbeat attitude and personality
- punctuality and reliable attendance are required
- ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
- must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Qualifications
- One year of prior food and beverage experience preferred
- prior guest relations training
- proper food safety training and certification as described by law
- experience working with POS (Toast, Micros, Aloha, etc.) and reservation software (Toast)
- knowledge of proper food handling
- strong written and verbal communications skills
- positive upbeat attitude and personality
- punctuality and reliable attendance
- ability to read, write, speak and understand the English language to communicate with guests and team members
- ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
- willingness to work flexible hours such as mornings, nights, weekends and holidays
Job Duties
- Greet all customers warmly and with appropriate greetings
- adhere to grooming and appearance standards
- prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
- take guest food and beverage orders accurately
- knowledge of current menu choices, specialties and menu deviations
- handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
- ensuring a memorable dining experience
- quickly resolve any issues that may arise
- properly open and pour wine tableside
- accurately record revenue and accept cash, credit card, room charges and direct billing payments
- maintain confidentiality of proprietary information and protect company assets
- perform basic cleaning tasks as needed or directed by supervisor
- filling as need for absent team members
- assist with special events if needed
- assist customers with disabilities
- thank guest with genuine appreciation
- answer telephone using appropriate etiquette
- develop and maintain positive working relationship with co-workers and others
- comply with quality assurance expectations and standards
- bus tables and assist with processing dirty dishes if necessary
- assist kitchen with prep work or plating if necessary
- clean all front of the house areas including windows, light fixtures and entrance as assigned
- fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
- perform all other duties as directed by immediate supervisor
Job Location
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