Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Incentive programs

Job Description

Dave & Buster's is a premier entertainment and dining establishment known for its unique blend of restaurant quality food, exciting games, and a fun-filled atmosphere perfect for all celebrations. Operating across various locations throughout the United States, Dave & Buster's offers a dynamic environment that sets it apart from traditional dining or entertainment venues. With a commitment to providing exceptional guest experiences, the company integrates the excitement of an arcade with the comfort of a modern restaurant, ensuring a memorable time for everyone who visits. As a recognized leader in the hospitality and entertainment industry, Dave & Buster's prides itself... Show More

Job Requirements

  • work days, nights and/or weekends as required
  • work in noisy, fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend and stoop frequently

Job Qualifications

  • must be at least 18 years of age
  • must be able to read and communicate in English
  • demonstrate ability to operate Micros, make changes, and accurately conduct credit card transactions
  • possess excellent communication skills
  • be able to work in a fast-paced, noisy environment
  • maintain professionalism and adhere to dress code requirements

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • take prompt corrective action where necessary or suggest alternative courses of action
  • create a warm, fun atmosphere for guests and team members
  • adhere to company's sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests' food and drink orders
  • maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • ensure food is properly garnished and deliver trays to designated table server's own section, as well as other sections in the restaurant, as needed
  • work quickly and efficiently adhering to 'Full hands in, Full hands out' philosophy
  • assist in party set up and breakdown
  • buss and reset tables as needed
  • assist other team members as needed or as business dictates
  • be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
  • participate in all incentives and contests, driving sales and promoting the brand
  • follow portion guidelines to ensure cost control while maximizing the guest experience
  • ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • keep station clean, set up and take down station tables appropriately
  • maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • be skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
  • demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
  • read and communicate in English
  • listen to hear guests' orders and needs, and then communicate verbally with guests and other team members via Micros system
  • be dressed in proper dress code requirements, looking neat, clean and professional at all times
  • be at least 18 years of age

Job Location

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