Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $40.00
Benefits
Restaurant Discounts
Employee Assistance Program focusing on mental health and wellness
Paid Vacation for Qualifying Employees
Blue Cross Blue Shield Medical Insurance
dental and vision insurance
life, accident protection and critical illness insurance
Domestic Partner Benefits
401(k)
Job Description
Osteria Via Stato is a distinguished Italian restaurant located in the vibrant heart of River North. Known for its authentic Italian dining experience, the restaurant is helmed by Executive Chef David DiGregorio, who draws inspiration from his extensive travels throughout the Italian countryside to craft a menu filled with seasonal specialties. These include antipasti, salads, pastas, and entrees that emphasize the use of local and seasonal ingredients sourced from Midwestern farmers whenever possible. The restaurant boasts an impressive wine list featuring over 300 Italian labels, providing the perfect complement to its flavorful cuisine. Osteria Via Stato's rustic and genuine culinary... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 50 pounds
- Excellent communication skills
- Ability to multitask and work in a fast-paced environment
- Availability to work flexible shifts including weekends
- Knowledge of food and wine preferred
- Must be able to follow safety and sanitation guidelines
Job Qualifications
- Experience in a customer service or server role preferred
- Knowledge of Italian cuisine and wine helpful
- Ability to work collaboratively within a team
- Strong interpersonal and problem-solving skills
- Ability to handle guest challenges with patience and professionalism
- Proficiency with POS and payment systems
- Completion of alcohol awareness training
- Commitment to providing outstanding guest service
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Location
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