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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive compensation
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Universal Orlando Resort is a premier entertainment destination known globally for its immersive theme parks, innovative attractions, and exceptional guest experiences. Situated in the vibrant city of Orlando, Florida, Universal Orlando Resort attracts millions of visitors each year who come to enjoy the thrilling rides, unique entertainment, and diverse dining options offered across its expansive property. As part of Universal Parks & Resorts, the resort operates with a commitment to quality, creativity, and guest satisfaction, continually driving industry standards and enhancing visitor engagement through cutting-edge technologies and exceptional service.
The Senior Vice President (SVP) of Food & Beverage at Univ... Show More
The Senior Vice President (SVP) of Food & Beverage at Univ... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field
- minimum of 10 years of experience in food and beverage management
- at least 5 years in a senior leadership role
- experience in the theme park or hospitality industry highly desirable
- strong financial management skills
- excellent communication and leadership abilities
- ability to manage multiple priorities in a fast-paced environment
- experience leading diverse teams from front-line to executive levels
- consistent attendance
- ability to perform essential functions with reasonable accommodations
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field
- minimum of 10 years of experience in food and beverage management
- at least 5 years in a senior leadership role
- experience in theme park or hospitality industry desirable
- proven track record of driving business growth and operational efficiency
- strong financial acumen
- excellent leadership, communication, and interpersonal skills
- ability to work in a fast-paced, dynamic environment
- experience leading large diverse teams spanning multiple generations
Job Duties
- Develop and implement food and beverage strategy aligned with company goals
- collaborate with senior leadership to drive business growth and guest satisfaction
- stay updated on industry trends and incorporate innovations
- implement new technologies to improve efficiency and guest experience
- oversee daily food and beverage operations including restaurants, quick service, bars, vending, carts, catering, special events, and shared services
- ensure compliance with health and safety regulations
- manage budgets, forecast financial performance, and control costs
- drive revenue growth through innovative promotions and efficient operations
- ensure exceptional guest service by maintaining high food quality, presentation, and service standards
- address guest feedback and implement improvements
- lead, mentor, and develop a diverse, high-performing team
- foster a culture of excellence, accountability, and continuous improvement
- participate in environmental, health, and safety responsibilities according to Universal Orlando policy
- perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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