Senior Vice President, Food and Beverage

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive compensation
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

Universal Orlando Resort is a premier entertainment destination known globally for its immersive theme parks, innovative attractions, and exceptional guest experiences. Situated in the vibrant city of Orlando, Florida, Universal Orlando Resort attracts millions of visitors each year who come to enjoy the thrilling rides, unique entertainment, and diverse dining options offered across its expansive property. As part of Universal Parks & Resorts, the resort operates with a commitment to quality, creativity, and guest satisfaction, continually driving industry standards and enhancing visitor engagement through cutting-edge technologies and exceptional service.

The Senior Vice President (SVP) of Food & Beverage at Universal Orlando Resort plays a pivotal leadership role in shaping and managing the entire food and beverage operations across the property. This executive position demands a visionary leader who can strategize and execute comprehensive food and beverage initiatives aligned with the resort's broader business goals. The SVP oversees an extensive portfolio, including restaurants, quick service locations, bars, vending services, carts, catering, special events, and shared services, ensuring all facets operate at peak efficiency and uphold the highest standards of quality and guest satisfaction.

The role requires a blend of innovative thinking and operational expertise to drive business growth and elevate the guest dining experience. This includes developing cutting-edge strategies that incorporate the latest industry trends and technological advancements, optimizing operational workflows, and leading financial management efforts such as budgeting, forecasting, and cost control. The SVP is instrumental in fostering a culture of excellence among a diverse team ranging from front-line hourly employees to senior management, promoting continuous improvement, accountability, and employee development.

With a focus on maintaining health, safety, and environmental compliance, the SVP ensures that all food and beverage operations meet regulatory requirements while delivering exceptional service and quality. Addressing guest feedback constructively and implementing responsive solutions is a key aspect of the role, reinforcing Universal Orlando’s reputation for superior guest experiences. This position demands strong leadership and communication skills to manage a large and diverse team effectively and adapt to the dynamic, fast-paced environment characteristic of the theme park and hospitality industries.

The Senior Vice President of Food & Beverage position at Universal Orlando Resort is a full-time senior executive role offering a competitive compensation package. Candidates must bring at least ten years of food and beverage management experience, including five years in a senior leadership capacity, ideally within the hospitality or theme park sectors. The ideal candidate will demonstrate proven success in driving operational efficiencies, business growth, and maintaining financial discipline while nurturing a collaborative and high-performance workplace culture.

Joining Universal Orlando Resort means becoming part of a globally recognized brand that values innovation, inclusivity, and excellence. The SVP will have a direct impact on shaping memorable guest experiences that contribute to the resort’s ongoing success and reputation as a world-class destination. Universal Orlando is an equal opportunity employer committed to creating an inclusive environment where all team members can thrive and contribute to the resort's remarkable hospitality legacy.

Job Requirements

  • Bachelor's degree in hospitality management, business administration, or related field
  • minimum of 10 years of experience in food and beverage management
  • at least 5 years in a senior leadership role
  • experience in the theme park or hospitality industry highly desirable
  • strong financial management skills
  • excellent communication and leadership abilities
  • ability to manage multiple priorities in a fast-paced environment
  • experience leading diverse teams from front-line to executive levels
  • consistent attendance
  • ability to perform essential functions with reasonable accommodations

Job Qualifications

  • Bachelor's degree in hospitality management, business administration, or related field
  • minimum of 10 years of experience in food and beverage management
  • at least 5 years in a senior leadership role
  • experience in theme park or hospitality industry desirable
  • proven track record of driving business growth and operational efficiency
  • strong financial acumen
  • excellent leadership, communication, and interpersonal skills
  • ability to work in a fast-paced, dynamic environment
  • experience leading large diverse teams spanning multiple generations

Job Duties

  • Develop and implement food and beverage strategy aligned with company goals
  • collaborate with senior leadership to drive business growth and guest satisfaction
  • stay updated on industry trends and incorporate innovations
  • implement new technologies to improve efficiency and guest experience
  • oversee daily food and beverage operations including restaurants, quick service, bars, vending, carts, catering, special events, and shared services
  • ensure compliance with health and safety regulations
  • manage budgets, forecast financial performance, and control costs
  • drive revenue growth through innovative promotions and efficient operations
  • ensure exceptional guest service by maintaining high food quality, presentation, and service standards
  • address guest feedback and implement improvements
  • lead, mentor, and develop a diverse, high-performing team
  • foster a culture of excellence, accountability, and continuous improvement
  • participate in environmental, health, and safety responsibilities according to Universal Orlando policy
  • perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef