Senior Vice President, Food and Beverage

Universal Orlando Resort is a world-renowned entertainment destination located in Orlando, Florida. Known for its immersive theme parks, thrilling rides, and exceptional hospitality, Universal Orlando Resort attracts millions of visitors each year from around the globe. The resort offers a range of dining options, from quick service eateries to fine dining experiences, all designed to enhance guest enjoyment and satisfaction. At the core of its success is a commitment to maintaining the highest standards of service quality, innovation, and operational excellence within its food and beverage division.

The Senior Vice President of Food & Beverage at Universal Orlando Resort plays a crucial leadership role overseeing all food and beverage operations throughout the resort. This executive position involves strategic planning and execution, operational management, financial oversight, and team leadership to drive the division's growth and success. As the SVP, the incumbent is responsible for developing and implementing a comprehensive food and beverage strategy that aligns with Universal Orlando's overall business goals. This includes fostering innovation by incorporating the latest industry trends, new technologies, and creative concepts to continually enhance the guest dining experience.

Operationally, the SVP manages a diverse portfolio that includes restaurants, quick service venues, bars, vending, carts, catering services, and special events. Ensuring compliance with all health and safety regulations is paramount, as is maintaining exceptional food quality, presentation, and service standards. The role requires close collaboration with senior leadership to promote business growth, optimize financial performance by managing budgets, forecasting revenues, and implementing cost control measures. The SVP must excel in driving revenue through innovative promotions and operational efficiencies.

A key aspect of the position is leading and mentoring a large, diverse team spanning from front-line hourly employees to fellow senior executives. The SVP fosters a culture of excellence, accountability, and continuous improvement, encouraging professional development and high performance across all levels of staff. Given Universal Orlando Resort's dynamic and fast-paced environment, the SVP must be adaptable, capable of managing multiple priorities simultaneously while maintaining focus on guest satisfaction and operational success.

The role also entails active participation in Environmental, Health & Safety responsibilities to ensure a safe work environment for all team members. Additionally, the SVP is tasked with addressing guest feedback proactively and implementing improvements to ensure the highest levels of satisfaction. This executive position offers a rewarding career opportunity with a competitive compensation package reflective of the candidate's talents, skills, and extensive experience in food and beverage management within the hospitality or theme park industries.

Universal Orlando Resort is committed to equal employment opportunities and provides reasonable accommodations for individuals with disabilities. The SVP of Food & Beverage is an influential leadership role critical to maintaining Universal Orlando’s reputation as a premier hospitality and entertainment destination.