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Parking Management Services logo

Senior Valet Account Manager - Columbia, SC

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $71,700.00 - $112,900.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Bonus opportunities
Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing comprehensive parking management solutions including valet and self-parking management, shuttle services, event parking, as well as porter and bell services. These offerings extend across multiple industries such as hotels, resorts, healthcare facilities, and major event venues. PMC prides itself on delivering an exceptional service experience that reflects the highest standards of hospitality, ensuring that every guest interaction is seamless, professional, and memorable. The company embodies a guest-first mindset, acting as an extension of the hospitality experience and partnering closely... Show More

Job Requirements

  • High school diploma or GED
  • Five years of supervisory experience in parking, hospitality, or similar customer service field
  • Valid driver’s license and reliable transportation
  • Clean background check
  • No more than three moving violations within three years
  • Ability to work flexible hours and travel as required
  • Physical ability to stand and walk for extended periods and lift moderate weights
  • Effective communication skills
  • Proficiency in using personal cell phone for work-related communication
  • Commitment to comply with company policies and safety regulations

Job Qualifications

  • High school diploma or GED
  • At least five years of supervisory experience in parking, hospitality, or a related customer service field
  • Experience with staff recruitment, training, and leadership
  • Strong client relationship management skills
  • Proficiency in scheduling, payroll management, and cost control
  • Excellent communication and problem-solving abilities
  • Ability to perform site visits and manage multiple locations
  • Valid driver’s license and reliable transportation
  • Clean background and acceptable motor vehicle record
  • Familiarity with hospitality standards and guest service excellence

Job Duties

  • Serve as the primary contact for each property, ensuring contractual obligations are met and fostering open communication
  • Manage scheduling, staffing, and quality assurance for smooth daily valet operations
  • Conduct site visits to identify and resolve issues, maintain equipment, and improve processes
  • Monitor site-level revenue, payroll, and expenses to maintain financial performance within budget
  • Recruit, train, and coach hourly associates, set performance expectations, and enforce company policies
  • Provide regular updates and reports to management on operational progress and challenges
  • Travel to multiple locations for site oversight, account launches, and performance support
  • Involve staff in planning and decision-making, provide feedback, and promote professional growth
  • Attend staff meetings and complete required training, maintain flexibility for work hours and travel as needed

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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