
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $31.00 - $36.00
Benefits
competitive compensation
Cash bonus
Equity awards
Health Insurance
Paid Time Off
Professional Development
retirement savings plan
Job Description
Intuit is a leading financial software company dedicated to powering prosperity around the world. With a strong commitment to innovation and customer success, Intuit offers a wide range of products and services designed to simplify financial tasks for individuals and businesses alike. Among its most recognized solutions is TurboTax, a user-friendly tax preparation software that has helped millions of customers file their taxes accurately and efficiently. Intuit’s culture emphasizes entrepreneurship, inclusivity, and community engagement, fostering an environment where employees are empowered to make a positive impact.
Intuit is currently hiring for the position of Tax Expert at its TurboTax Store locations across the United States on a seasonal basis, with some year-round opportunities available. This pivotal role combines tax expertise with community involvement and entrepreneurial spirit. As a Tax Expert, you will serve as a trusted advisor to customers, guiding them through their tax preparation process both in-person and virtually. The position requires working on-site at TurboTax retail or flagship locations, allowing you to connect personally with clients and build long-term relationships that drive customer loyalty and business growth.
The Tax Expert role is not just about preparing tax returns; it is about becoming a proactive community ambassador for TurboTax. You will enthusiastically represent the brand in local communities by engaging with new prospects, nurturing leads, and converting these interactions into lasting client relationships. Your efforts will be supported by TurboTax’s marketing tools and innovative software, enabling you to provide comprehensive tax advice and services from simple individual returns to complex business filings. The position values the ability to communicate tax concepts clearly in everyday language, helping to alleviate the stress customers often feel when dealing with taxes.
Tax Experts at Intuit must have strong credentials such as being an Enrolled Agent, Certified Public Accountant, or a practicing attorney well-versed in tax laws. They should also possess an active Preparer Tax Identification Number (PTIN) and meet any state-specific licensing requirements. The role demands a minimum of three years of paid experience preparing a significant volume of federal and state individual returns per tax season. The ideal candidate demonstrates deep knowledge of tax regulations, excellent customer service skills, and the capability to thrive in a fast-paced retail environment.
Intuit offers competitive compensation with a pay-for-performance rewards system. The salary range varies by location, with hourly rates generally between $28.00 and $36.00. Additional benefits include eligibility for cash bonuses, equity awards, and comprehensive employee benefits. Intuit ensures pay equity by conducting regular assessments across employee demographics.
This opportunity is ideal for professionals passionate about taxation, community engagement, and building their own customer portfolios with the support of a leading brand. The role also encourages candidates to develop a local and online presence to provide accessible tax content and resources, further enhancing their entrepreneurial success. Join Intuit as a Tax Expert at TurboTax Store and play a vital part in helping individuals and businesses achieve their financial goals while strengthening your own professional career.
Intuit is currently hiring for the position of Tax Expert at its TurboTax Store locations across the United States on a seasonal basis, with some year-round opportunities available. This pivotal role combines tax expertise with community involvement and entrepreneurial spirit. As a Tax Expert, you will serve as a trusted advisor to customers, guiding them through their tax preparation process both in-person and virtually. The position requires working on-site at TurboTax retail or flagship locations, allowing you to connect personally with clients and build long-term relationships that drive customer loyalty and business growth.
The Tax Expert role is not just about preparing tax returns; it is about becoming a proactive community ambassador for TurboTax. You will enthusiastically represent the brand in local communities by engaging with new prospects, nurturing leads, and converting these interactions into lasting client relationships. Your efforts will be supported by TurboTax’s marketing tools and innovative software, enabling you to provide comprehensive tax advice and services from simple individual returns to complex business filings. The position values the ability to communicate tax concepts clearly in everyday language, helping to alleviate the stress customers often feel when dealing with taxes.
Tax Experts at Intuit must have strong credentials such as being an Enrolled Agent, Certified Public Accountant, or a practicing attorney well-versed in tax laws. They should also possess an active Preparer Tax Identification Number (PTIN) and meet any state-specific licensing requirements. The role demands a minimum of three years of paid experience preparing a significant volume of federal and state individual returns per tax season. The ideal candidate demonstrates deep knowledge of tax regulations, excellent customer service skills, and the capability to thrive in a fast-paced retail environment.
Intuit offers competitive compensation with a pay-for-performance rewards system. The salary range varies by location, with hourly rates generally between $28.00 and $36.00. Additional benefits include eligibility for cash bonuses, equity awards, and comprehensive employee benefits. Intuit ensures pay equity by conducting regular assessments across employee demographics.
This opportunity is ideal for professionals passionate about taxation, community engagement, and building their own customer portfolios with the support of a leading brand. The role also encourages candidates to develop a local and online presence to provide accessible tax content and resources, further enhancing their entrepreneurial success. Join Intuit as a Tax Expert at TurboTax Store and play a vital part in helping individuals and businesses achieve their financial goals while strengthening your own professional career.
Job Requirements
- Must reside within the United States
- Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
- Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week
- Must be willing to wear a TurboTax uniform
- Must be willing to work in a front facing retail environment
Job Qualifications
- Possess active, unrestricted credentials: EA (Enrolled Agent), CPA (Certified Public Accountant), or practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
- Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes
- Must possess or be able to obtain any related State licenses, certificates, permits, or bonds
- Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software
- Familiarity with Circular 230
- Interest in building a local and online social presence as a Tax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies
- Bilingual (English/Spanish) communication skills are a plus
- Experience in holistic tax advisory services beyond tax filing
Job Duties
- Be a proactive community ambassador
- Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community
- Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach
- Lead local events with the support of TurboTax, participate in local marketing, and make the topic of taxes accessible and approachable
- Provide tax expertise
- Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations
- Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice
- Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language
- Deliver a best in class customer experience
- Create an exceptional customer experience through professionalism and genuine interest in helping clients achieve their financial goals
- Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship
- Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools
- Address client inquiries while helping them overcome tax-related challenges
Job Criteria
Experience
No experience required
Job Location
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