Senior Summer Conference Services Assistant

Iona University is a distinguished private, Catholic, coeducational institution founded in 1940, with a rich history rooted in the tradition of the Edmund Rice Christian Brothers. Located just 20 miles north of Midtown Manhattan, Iona operates campuses in New Rochelle, Bronxville, New York, and an international location in County Mayo, Ireland. The university serves over 4,000 students and offers small class sizes, highly engaged faculty, and a broad spectrum of academic programs through its School of Arts & Science, the AACSB-accredited LaPenta School of Business, the NewYork-Presbyterian Iona School of Nursing & Health Sciences, and the Hynes Institute for Entrepreneurship & Innovation. Iona has earned national recognition from reputable sources such as The Princeton Review, The Wall Street Journal, Forbes, and U.S. News & World Report for its academic quality, social mobility, and long-term return on investment. Committed to fostering academic excellence, innovation, service, and opportunity, the university celebrates diversity and ensures a welcoming, inclusive environment for all employees and applicants, upholding its status as an equal opportunity employer.

The Office of Conference Services (OCS) at Iona University plays a crucial role during the summer conference season by coordinating a variety of events and programs held on campus. These events range from performances, conferences, athletic programs, film productions, social events, to day and residential camps. OCS is tasked with planning logistics, overseeing set-ups, coordinating with internal departments, and providing exceptional customer service to ensure seamless communication between clients and campus partners. The office's main objective is to guarantee that all clients have a satisfactory experience at Iona while safeguarding the university's interests. The Senior Summer Conference Assistant (Senior SCA) position is a part-time, temporary role designed for the peak summer conference season. This role adapts its work schedule to the demand for campus and residence hall facilities and entails limited supervisory responsibilities, assistance with special projects, and direct client interaction. The Senior SCA may need to work evenings and weekends as required and participate in mandatory work schedules during busy periods.

Preferred candidates for this role will ideally reside on campus, helping facilitate immediate responsiveness and efficient support during peak times. Responsibilities include maintaining OCS policies and procedures, conducting site inspections, overseeing inventory, completing administrative tasks, rotating on-call phone duties, greeting and supporting summer groups, supervising staff during certain shifts, and assisting with the welcome bag program and facilities set-ups. The role demands excellent communication and critical thinking skills, a proactive attitude, the ability to work independently and collaboratively, and proficiency in Microsoft Office applications. Additionally, candidates must be available throughout the summer season from June 1 to August 15, 2026, attend mandatory training sessions, submit to a background check, and commit to working a minimum of 25 hours per week. This position does not offer visa sponsorship. The role offers a unique opportunity to be part of a supportive team that values initiative, professionalism, and quality customer service while contributing to a dynamic campus environment during one of the university's busiest and most vibrant times of the year.