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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
Iona University is a distinguished private, Catholic, coeducational institution founded in 1940, with a rich history rooted in the tradition of the Edmund Rice Christian Brothers. Located just 20 miles north of Midtown Manhattan, Iona operates campuses in New Rochelle, Bronxville, New York, and an international location in County Mayo, Ireland. The university serves over 4,000 students and offers small class sizes, highly engaged faculty, and a broad spectrum of academic programs through its School of Arts & Science, the AACSB-accredited LaPenta School of Business, the NewYork-Presbyterian Iona School of Nursing & Health Sciences, and the Hynes Institute for Entrepreneurship... Show More
Job Requirements
- Education not specified
- Must be available for employment throughout the summer conference season from June 1, 2026 to August 15, 2026
- Must attend mandatory training sessions at the end of May (date TBD)
- Must have a flexible schedule and be able to work evenings and weekends
- Must demonstrate leadership skills and be responsible and punctual requiring limited supervision
- Must have strong critical thinking skills and a proactive, enthusiastic, and dependable work ethic
- Ability to work independently and collaboratively in a team environment
- Strong computer skills, including experience with Microsoft Office
- Must agree to submit to a background check
- Experience in customer service and/or a summer program or hospitality role required
- Excellent written and verbal communication skills
- Ability to maintain confidentiality
- Must comply with all Iona University policies
- Must be entitled to a 30-minute unpaid break for shifts of six consecutive hours
- Must be expected to work a minimum of 25 hours per week
- Visa sponsorship is not available
- On-campus residency preferred
Job Qualifications
- Available for employment throughout the summer conference season from June 1, 2026 to August 15, 2026
- Attend mandatory training sessions at the end of May (date TBD)
- Flexible schedule with the ability to work evenings and weekends
- Demonstrated leadership skills
- Responsible, punctual, and require limited supervision
- Strong critical thinking skills
- Proactive, enthusiastic, and dependable work ethic
- Ability to work independently and collaboratively in a team environment
- Strong computer skills, including experience with Microsoft Office
- Agree to submit to a background check
- Experience in customer service and/or a summer program or hospitality role
- Excellent written and verbal communication skills
- Ability to maintain a high level of confidentiality
- Comply with all Iona University policies
- Entitled to a 30-minute unpaid break for shifts of six consecutive hours
- Expected to work a minimum of 25 hours per week
Job Duties
- Understand, administer, and uphold OCS policies and procedures
- Complete administrative tasks including data operations, filing, copying, creating event-related documents and flyers, scanning, maintaining department logs and reports, and assisting with customer requests
- Maintain scheduled hours and assist with daily office operations
- Rotate on-call phone duty responsibilities, including customer service and troubleshooting for overnight guests
- Oversee the upkeep, organization, and inventory of OCS summer supplies, including the staging room and summer linen exchange program
- Serve as second-shift liaison between OCS and clients, including evening and weekend programs
- Greet incoming summer groups and assist with check-in and check-out, troubleshoot issues, and provide customer support
- Supervise SCA staff during afternoon, evening, and weekend shifts as needed
- Assist with coordinating the OCS welcome bag program for conference services guests
- Assist with facilities set-ups for conferences and programs
- Conduct site inspections in residence halls and campus buildings to ensure rooms and set-ups are completed as requested and spaces are clean and ready for guest arrivals
- Perform daily classroom and event space inspections
- Respond to client needs throughout events to assist with issue resolution
- Conduct room inspections and close out residence hall dorms after group departures
- Run errands and deliver event-related items on campus
- Perform additional duties as assigned, including some light to medium lifting
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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