Senior Suites Manager| Caesars Superdome

Legends Global is a leading global partner to some of the world’s most prestigious live events, venues, and brands. With a vast network encompassing 450 venues worldwide, hosting approximately 20,000 events and entertaining over 165 million guests annually, Legends Global is recognized for delivering premium, fully integrated solutions tailored through a unique white-label approach. This approach keeps their partners front and center, ensuring an unparalleled level of service and expertise across multiple facets including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, as well as content and booking for world-class live events.

Legends Global operates in the entertainment and hospitality industry, serving major sports, concerts, and live event venues with a comprehensive management framework that emphasizes operational excellence and guest experience. The company prides itself on fostering a culture built on respect, ambitious thinking, collaboration, and bold action. It is committed to building an inclusive workplace where everyone can be authentic, make an impact, and develop their careers. Their team-oriented environment supports daily victories achieved by unified efforts and shared goals.

The role offered is for a manager responsible for the efficient and profitable management of the Premium Suite Operation within these world-class venues. Reporting to the Director of Premium, the position demands a leader who can effectively oversee all aspects of premium dining and guest experience in luxury suites. This includes operational management, catering, and customer relations at an elite level.

The candidate will lead the initiative in directing and implementing guest service and management philosophies, adapting premium menus in response to market trends, and maintaining strong relationships with multi-year suite holders and individual game rental clients. They will collaborate closely with front-office staff, ownership, visiting teams, and league executives, ensuring a seamless premium hosting experience. Essential to this role is the development of wine lists, coordination of guest relations, and adherence to quality assurance standards promising top-tier service.

The role involves operational oversight including budgeting assistance, cost control related to labor and supplies, preparation of fiscal budgets and business plans, and departmental reporting. Strong leadership is required to maintain equipment condition, staff hiring, and promotion following Legends Hospitality standards. This position also emphasizes excellent communication skills, the ability to multi-task effectively in a deadline-driven environment, and a customer service focus that can interact across all management levels. Flexibility in working extended hours—including nights, weekends, and holidays—is essential, reflecting the dynamic nature of live events and venue schedules.

This managerial role offers an opportunity to be part of a prestigious global brand that values ambitious growth and collaborative success. The ideal candidate will bring experience from the contract foodservice industry, particularly in premium services within sports or entertainment venues, combined with a proven track record of leadership, customer service excellence, and operational management. This is a full-time position aiming to uphold the high standards that Legends Global embodies, making a significant impact in the premium hospitality sector of live events.