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Senior Specialist, Operations, Deloitte Global Risk & Brand

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible working arrangements

Job Description

Deloitte Global is a pivotal entity within the expansive Deloitte network, serving as the driving force that connects and enhances the capabilities of its professionals worldwide. By fostering cross-disciplinary and cross-border collaboration, Deloitte Global leads and manages strategic initiatives that collectively unify the organization and advance its global mission. As a multinational professional services firm, Deloitte is recognized for delivering top-tier consulting, risk management, financial advisory, and audit services to clients across diverse industries. Its commitment to innovation, operational excellence, and ethical business practices has established Deloitte Global as a leader in the global professional services landscape.

This particular opportunity is located across multiple US locations including Cincinnati, Cleveland, Hermitage, Indianapolis, Jacksonville, Kansas City, Pittsburgh, and Tampa. The role on offer is for the Senior Specialist, Operations within the Deloitte Global Risk & Brand Protection division. The employment type is full-time, designed for experienced professionals eager to play a critical role within a respected and dynamic global enterprise.

The Senior Specialist, Operations reports directly to the Global Confidentiality & Privacy Operations Manager and is instrumental in supporting the day-to-day activities and overall coordination of the Global Confidentiality & Privacy Program Management Office (PMO). This role demands a professional who is highly organized, detail-oriented, and capable of managing complex task flows in a fast-paced environment.

Key responsibilities include maintaining and updating stakeholder distribution lists and operational documents, building internal presentations for senior leadership, and assisting in the refinement of leadership reports to highlight key risks and emerging themes on an enterprise-wide basis. Moreover, the Senior Specialist will play a vital part in the development and management of internal communications and correspondence like announcements and meeting minutes, alongside managing the team’s shared mailbox inquiries efficiently.

Supporting team operations extends to coordinating onboarding materials, facilitating scheduling and meetings, and providing essential project support such as administrative assistance. Event coordination is another important aspect of this role, where the specialist will aid in planning leadership webinars, conferences, and team engagements by preparing relevant meeting materials and coordinating logistics including agendas and attendee communications.

Additionally, the role encompasses content management responsibilities by maintaining and updating internal websites (SharePoint and intranet), managing documents and resources, and tracking content changes to ensure up-to-date information is readily available to team members and leadership. The role contributes directly to enhancing operational transparency and supports leadership oversight through comprehensive reporting on website activities and content status.

The Global Risk & Brand Protection team, within which this role is situated, plays a crucial role in safeguarding the Deloitte brand. This is achieved through diligent risk management across confidentiality, privacy, cybersecurity, regulatory compliance, independence, conflict of interest management, and anti-corruption/financial crimes. The team is dedicated to fostering trust and cooperation across the Deloitte network by providing clear, reliable guidance and collaborative solutions.

Deloitte Global not only offers a challenging and rewarding career path but also an inclusive and supportive culture which values individuality, development, and well-being. The firm prides itself on its diverse and connected workplace, emphasizing flexible and comprehensive professional development opportunities at every career level. Employees are empowered to grow their unique skills and advance their professional journeys through a blend of on-the-job experiences, leadership opportunities, mentorship programs, and formal training initiatives.

In summary, the Senior Specialist, Operations role at Deloitte Global is an exceptional career opportunity for professionals with a background in operations, project coordination, or administrative support who are looking to contribute to a high-impact global team. This position offers a dynamic work environment, the chance to collaborate with senior leadership, and the ability to make a significant contribution to protecting and enhancing one of the world’s most recognized professional services brands.

Job Requirements

  • Bachelor’s degree in business administration, arts & sciences, or relevant area of study
  • Minimum 3 years of experience in operations, project coordination, administrative support, or PMO
  • Strong attention to detail and ability to manage time effectively
  • Experience handling privileged and confidential information
  • Ability to manage multiple competing priorities
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office applications including Outlook, Word, Excel, Teams, and PowerPoint
  • Limited immigration sponsorship available

Job Qualifications

  • Bachelor’s degree in Business Administration, Arts & Sciences, or relevant field
  • Minimum of 3 years experience in operations, project coordination, administrative support, or PMO environment
  • Strong attention to detail and time management skills
  • Ability to handle privileged and confidential information appropriately
  • Ability to manage multiple priorities and flexible with workload
  • Excellent written and verbal communication skills
  • Strong proficiency in Microsoft Office including Outlook, Word, Excel, Teams, and PowerPoint

Job Duties

  • Maintain and update stakeholder distribution lists and operational documentation
  • Build presentations for internal audiences including senior leadership
  • Support refinement of leadership reports to identify risks and themes
  • Assist in development of internal communications including announcements and meeting minutes
  • Monitor and manage team shared mailbox inquiries
  • Coordinate onboarding materials and operational resources
  • Support project tasks including scheduling and meeting facilitation
  • Plan and execute internal events such as leadership webinars and conferences
  • Prepare meeting materials, presentations, and pre-reads
  • Manage meeting logistics including scheduling, agendas, and communications
  • Maintain and update internal team websites including SharePoint and intranet
  • Upload and manage documents, presentations, recordings, and resources
  • Track and log website updates and content changes
  • Coordinate content review cycles with content owners
  • Report on website activity and content status to support leadership oversight

Job Criteria

Experience

Mid Level (3-7 years)


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