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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,310.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Career development opportunities
bonus eligible
Job Description
The Inn at the Mission San Juan Capistrano Autograph Collection is a distinguished hotel nestled in the historic town of San Juan Capistrano, California. As part of the exclusive Autograph Collection by Marriott International, this establishment prides itself on offering a unique blend of historical charm and modern luxury to travelers seeking memorable and distinctive experiences. The hotel features elegant accommodations and fine dining services, catering to both leisure and business guests who appreciate high standards of comfort and hospitality. The Autograph Collection, known for its portfolio of upscale, independent hotels, focuses on individuality and exclusivity, making each property a... Show More
Job Requirements
- high school diploma or GED
- 4 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major
- 2 years experience in the culinary, food and beverage, or related professional area
- ability to lead a team and manage day-to-day kitchen operations
- knowledge of food safety and sanitation standards
- strong communication and leadership skills
- ability to work in a fast-paced environment
- flexibility to work varying shifts
- commitment to guest satisfaction
- understanding of budgeting and payroll management
- willingness to train and develop staff
Job Qualifications
- high school diploma or GED
- 4 years experience in the culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major
- 2 years experience in the culinary, food and beverage, or related professional area
- knowledge of food safety and sanitation standards
- leadership experience in a culinary environment
- ability to manage kitchen staff and operations
- strong communication and interpersonal skills
- ability to maintain high quality culinary standards
- experience with budgeting and cost control
- proficiency in food preparation and presentation techniques
- skills in coaching and development of employees
Job Duties
- utilizes interpersonal and communication skills to lead, influence, and encourage others
- supervises and manages employees
- managing all day-to-day operations
- understanding employee positions well enough to perform duties in employees' absence
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- ensures and maintains the productivity level of employees
- solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns
- ensures employees understand expectations and parameters
- establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
- celebrates successes by publicly recognizing the contributions of team members
- leads shifts while personally preparing food items and executing requests based on required specifications
- supervises and coordinates activities of cooks and workers engaged in food preparation
- develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions
- supervises kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
- recognizes superior quality products, presentations and flavor
- ensures compliance with food handling and sanitation standards
- follows proper handling and right temperature of all food products
- ensures employees maintain required food handling and sanitation certifications
- assists executive chef with all kitchen operations
- maintains purchasing, receiving and food storage standards
- prepares and cooks foods of all types, either on a regular basis or for special guests or functions
- checks the quality of raw and cooked food products to ensure that standards are met
- assists in determining how food should be presented and creates decorative food displays
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis
- improves service by communicating and assists individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
- observes service behaviors of employees and provides feedback to individuals
- strives to improve service performance
- emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- empowers employees to provide excellent customer service
- sets a positive example for guest relations
- achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- develops specific goals and plans to prioritize, organize, and accomplish your work
- understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals
- trains employees in safety procedures
- identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills
- identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others
- manages payroll administration
- brings issues to the attention of the department manager and human resources as necessary
- utilizes the labor management system to effectively schedule to business demands and for tracking of employee time and attendance
- reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
- participates in employee progress discipline procedures
- participates in the employee performance appraisal process, providing feedback as needed
- participates in the development and implementation of corrective action plans
- provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- analyzes information and evaluates results to choose the best solution and solve problems
- attends and participates in all pertinent meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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