Senior Service Manager

Saltgrass Steak House is a well-established full-service restaurant located in Shenandoah, Texas. Renowned for its warm hospitality, high-quality steaks, and inviting atmosphere, Saltgrass Steak House has built a strong reputation within the dining industry. The restaurant appeals to a broad clientele by offering a classic Texas dining experience that harmonizes tradition and modern service. The company is committed to delivering excellent guest experiences while fostering a supportive and growth-oriented environment for its employees. As part of a broader restaurant group, Saltgrass Steak House provides robust training and career development opportunities for team members who aspire to progress and take on leadership roles within the hospitality industry.

The Restaurant Manager position at Saltgrass Steak House is a senior leadership role focused on overseeing daily operations to ensure the highest standards of service, financial performance, and positive guest satisfaction. This role offers an annual salary range of USD $65,000.00 to USD $75,000.00, reflecting both the responsibility involved and the potential for career growth within the company. The position involves managing multiple facets of restaurant operations including cost management, staff supervision, and maintaining a professional environment that embodies the company’s standards.

The Restaurant Manager will play a pivotal role in driving sales growth while minimizing costs related to food, beverage, supplies, utilities, and labor. Working closely with the General Manager, they will assist with financial and administrative tasks such as invoicing, reporting, payroll, and adherence to company policies. Maintaining operational excellence requires ensuring that the restaurant environment is pristine and staff are properly attired and adhering to uniform standards. Guest service is critical to this role - the manager is expected to actively engage with guests, promptly resolving any complaints and turning dissatisfied visitors into return customers.

On the operational side, the Restaurant Manager will oversee daily shift management, including scheduling, planning, and decision making, to sustain consistent food quality and service. Employee development is a core focus of this position; the manager will provide clear direction, ongoing feedback, and regular performance evaluations to foster a motivated and high-performing team. Candidates should come equipped with strong interpersonal skills and a proven ability to address conflicts and challenges in a professional manner.

Saltgrass Steak House encourages a progressive work environment backed by extensive training and structured career development programs. Benefits such as multiple health plans, dental, vision, life insurance, short-term disability, flexible spending accounts, 401(k) plans, paid time off, and bonus opportunities underscore the comprehensive support network offered to employees. This career opportunity is ideal for experienced restaurant professionals seeking to leverage their expertise in a respected brand while advancing their career trajectory in restaurant management.