Senior Sales Manager | Full-Time | Hilliard Center

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off

Job Description

Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services, known for its comprehensive platform that encompasses venue development, management, hospitality, and sponsorship sales. Established in 2015, OVG has rapidly expanded its reach, managing seven world-class owned venues and partnering with iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company's dedication to excellence and innovation positions it as a pivotal player in the live entertainment industry, delivering superior experiences for audiences, artists, and corporate clients alike.

The Senior Sales Manager role at Oak View Group is a vital position based at the Hilliard Center, focused on driving revenue growth and sales for all non-ticketed events such as conferences, corporate outings, private functions, and trade shows. With an annual salary ranging from $55,000 to $65,000, this full-time role involves client relationship management, event development, and comprehensive sales oversight, ensuring the success and profitability of diverse events hosted at the venue. The position requires a strategic and hands-on approach to managing sales goals, developing marketing initiatives, and leading a capable sales team to achieve and exceed targets.

This role includes significant responsibilities such as managing sales programs, overseeing the sales department's activities and tools, selecting and training sales personnel, and coordinating marketing and booking services. The Senior Sales Manager also plays an essential role in budget administration, contract negotiations, client tours, and business development efforts, including regional travel to discover new opportunities. This position provides the opportunity to contribute directly to the operational and financial success of the Hilliard Center and aligns with OVG's commitment to innovation and excellence.

Oak View Group fosters a diverse and inclusive workplace culture, emphasizing that diversity drives innovation and strengthens the company’s ability to serve its communities. As such, the company actively promotes equal employment opportunities and seeks individuals who are enthusiastic, organized, and skilled in sales management and customer service. The ideal candidate will bring a robust background in hospitality, public assembly, or similar arenas, coupled with proven leadership and data management skills. OVG provides comprehensive benefits including health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off which underscores their commitment to employee well-being and professional growth. The Senior Sales Manager position at OVG represents a rewarding career path for experienced sales professionals eager to make a significant impact in the live entertainment industry.

Job Requirements

  • Bachelor’s degree from an accredited college or university
  • Minimum 4-6 years of sales experience in hospitality or public assembly facilities
  • Experience in supervising sales personnel
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong interpersonal and communication skills
  • Demonstrated ability to generate new business
  • Proficient with MS Word, Excel, and database software

Job Qualifications

  • Minimum of 4-6 years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility
  • Bachelor’s degree or better from an accredited college or university with major coursework in Marketing, Business Administration, or a related field
  • Ability to work event nights, weekends, and holidays as required
  • Has a strong track record of building relationships and generating new business
  • Excellent organizational skills, leadership skills, and customer service skills
  • Enthusiastic and positive thinker
  • Strong PC and data processing skills
  • working knowledge of MS Word and Excel, as well as database management software

Job Duties

  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities
  • Assume management responsibility for all services and activities of the Sales Department within the facility, including sales tools and materials, proposals, sales calls, and contracts
  • Select, train, motivate, and evaluate all sales personnel
  • provide or coordinate staff training
  • work with employees to correct deficiencies
  • implement discipline and termination procedures
  • Plan, direct, coordinate, and review the work plan for providing marketing, booking, and sales services
  • Participate in the development and administration of the annual budget and forecast of additional funds needed for staffing, equipment, materials, and supplies
  • direct the monitoring of and approve expenditures
  • direct and implement adjustments as necessary
  • Prepare written proposals
  • reevaluate potential business value of various events and clients
  • initiate contractual arrangements
  • Conduct tours of the facility for potential licensees
  • answer questions and provide information regarding facility capabilities
  • Meet with General Manager and Director of Sales on a regular basis to discuss all matters pertaining to sales operations
  • Travel to regional areas throughout the year in search of new business
  • Budget and work within the operating budget
  • Responsible for all revenue generation
  • Perform other duties and responsibilities as assigned

Job Criteria

Experience

Expert Level (7+ years)


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