SENIOR SALES MANAGER - GROUP

Hyatt is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences through attentive and caring associates. The company prides itself on creating environments where guests feel valued and provided with efficient, meaningful service. Hyatt focuses on fostering a culture where high standards are not only met but exceeded, offering a workplace where talents can flourish and career opportunities are abundant within a warm, respectful, and inclusive environment.

One of Hyatt's upcoming landmarks, the Grand Hyatt Miami Beach, is set to open in 2027 and will be located at 17th Street and Convention Center Drive. This 800-room, 17-story luxury hotel will stand adjacent to the Miami Beach Convention Center and will offer seamless guest access via a climate-controlled skybridge. The design features 12 floors of stylish accommodations, including 52 suites with stunning views, alongside a resort-style pool deck and premier dining options such as a signature restaurant and a lobby lounge and bar. The hotel will also feature street-level retail spaces aimed at enhancing the overall pedestrian experience. With four floors dedicated to meeting rooms and ballrooms, the Grand Hyatt Miami Beach aims to be the ideal venue for both business and leisure travelers, complementing the Convention Center's event programming to provide an unmatched experience for every guest.

The role of Senior Sales Manager at Hyatt is a key position that involves significant responsibilities in driving the hotel’s sales initiatives. This position is designed for a fully competent professional with extensive experience in the sales processes and functions specific to the hospitality industry. A Senior Sales Manager at Hyatt is expected to be a career sales professional and a top performer, adept at direct sales with a proven track record of commitment and expertise. The role requires the ability to sell guest rooms, meeting spaces, and other hotel services to diverse customer groups effectively.

In this role, the Senior Sales Manager will manage key accounts, conduct site inspections, solicit and generate new business, and prepare and present compelling proposals tailored to potential clients. Maintaining well-organized documentation and reports, utilizing Hyatt’s proprietary systems, and coordinating customer service requirements are also critical aspects of the job. This manager will often participate in and may lead various meetings including event consultations, sales meetings, and staff meetings, working closely within the sales and catering teams, along with assigned administrative assistants and support staff.

This position also demands strong interpersonal skills to solicit complex accounts with high potential, and the ability to undertake leadership responsibilities while assisting the Director of Sales & Marketing with various projects. Hyatt’s environment encourages an ambitious and innovative approach to delivering results, fostering a workplace where performance is recognized and rewarded. Individuals who join Hyatt as Senior Sales Managers find themselves in a dynamic role that blends strategic selling, relationship management, and operational coordination to help position the hotel as a premier destination.

Hyatt’s promise to exceed expectations extends not only to guests but also to associates, making this a unique opportunity for sales professionals looking to advance their career in luxury hotel sales. The Senior Sales Manager position embodies Hyatt's dedication to outstanding service, career growth, and a positive, inclusive culture where employees can truly shine and thrive.