Senior Sales Manager

HHM Hotels is a distinguished hospitality company known for its commitment to excellence and delivering unparalleled guest experiences. Specializing in the hotel industry, HHM Hotels operates a portfolio of properties that emphasize quality service, innovative hospitality solutions, and strong community relationships. The company prides itself on its core values that center around putting people first, demonstrating hearts that serve, striving for only the highest standards of excellence, staying agile in a dynamic market, and having ownership over every aspect of the guest experience.

The Sales Manager role at HHM Hotels is a vital position responsible for managing accounts to ensure guest satisfaction while driving business growth and achieving revenue goals. This role is dynamic, involving direct interaction with both new and past clients to maximize hotel sales across all facets of the property. Through strategic account management and robust sales techniques, the Sales Manager ensures all solicitation and closing activities are thoroughly documented and executed to meet company standards.

This position offers a clear progression path for career growth within the company, starting from Property Director of Sales to Area Director of Sales, and ultimately Regional Director of Sales. It is an excellent opportunity for those passionate about hospitality sales to expand their professional skills and advance their career within a supportive environment.

The Sales Manager will oversee a team, engaging in the recruitment, training, scheduling, coaching, and supporting of associates. Through effective leadership, the role ensures that team members perform consistently according to established brand and hotel standards aligned with HHM's core values. Furthermore, this position requires the Sales Manager to develop persuasive sales presentations, articulate the hotel’s value propositions, and negotiate terms that satisfy both customer requirements and company revenue objectives.

In addition to internal responsibilities, the Sales Manager is expected to maintain strong hotel relationships with key accounts to enhance customer satisfaction and revenue. The role involves frequent communication and coordination with various hotel departments to deliver seamless account servicing and capitalize on cross-departmental synergies.

Travel is an essential component, with the need to conduct local outside calls, promote the hotel brand, monitor competitors, and represent HHM Hotels at industry trade shows. The role requires flexibility in working hours, occasionally including holidays and weekends, reflecting the dynamic nature of the hospitality industry.

HHM Hotels values its employees by offering a comprehensive benefits package that includes medical, dental and vision health insurance, paid time off, 401k company match, free basic life insurance, and access to confidential work-life resources. This ensures that employees are well-supported both personally and professionally.

Work environment considerations include the ability to sit for extended periods, moderate lifting, and frequent use of technology such as keyboards, reflecting an office-based but active role. The moderate travel demands between hotel properties and client locations promote a balance of field engagement and office duties.

Ultimately, joining HHM Hotels as a Sales Manager means becoming part of a culture built on capability, service, excellence, nimbleness, and accountability, where empowered employees drive superior guest experiences and business success.