Marriott International, Inc logo

Senior Sales Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs

Job Description

The Tampa Marriott Water Street is a distinguished hotel located at 505 Water St, Tampa, Florida. As part of Marriott International, a global leader in the hospitality industry, the hotel exemplifies Marriott's commitment to excellence, innovation, and exceptional guest experiences. Marriott International operates a vast portfolio of brands, renowned worldwide for delivering outstanding service and outstanding accommodations. The Tampa Marriott Water Street reflects the brand’s promise of quality and hospitality in one of Florida's vibrant urban centers. The hotel provides a sophisticated environment that caters to business travelers, tourists, and local guests seeking an exceptional stay with a broad range of amenities and services.

This role is a full-time, non-management position based on-site at the Tampa Marriott Water Street. The Sales and Marketing Assistant supports the sales team by carrying out general office duties that facilitate the marketing and sales operations. Responsibilities include filing, sending emails, typing, faxing, and copying essential documents. The assistant prepares sales-related materials such as proposals, contracts, and banquet event orders, which are pivotal in closing sales and coordinating events. They also gather and assemble promotional materials to boost brand awareness both internally among colleagues and externally to clients and guests.

In this function, the Sales and Marketing Assistant plays a vital role in enhancing revenue-generating sales efforts while maintaining Marriott’s esteemed guest loyalty. This involves entering, retrieving, reconciling, and verifying sales data like commissions and leads within the company’s sales software systems. The position requires frequent communication with clients, responding promptly and professionally to inquiries about the hotel’s offerings such as accommodation options, packages, entertainment, dining services, and special events. The assistant serves as an important point of contact, fostering excellent client relations to ensure a seamless and satisfactory sales process.

The position demands adherence to Marriott’s high standards regarding personal appearance, confidentiality, and professionalism. The assistant is expected to engage with guests warmly and courteously, demonstrating genuine appreciation and anticipating service needs. Collaboration with colleagues is essential to support collective goals and maintain a positive workplace culture. Moreover, the role includes compliance with quality assurance expectations to uphold Marriott’s reputation for excellence.

Marriott International advocates a diverse and inclusive workplace environment where associates are valued for their unique backgrounds and talents. The company is committed to equal opportunity employment and prohibits discrimination based on protected statuses, such as disability or veteran status. Working at the Tampa Marriott Water Street entails contributing to a renowned hospitality brand where growth, development, and the pursuit of professional passions are encouraged.

The Sales and Marketing Assistant role offers individuals the chance to be part of a globally recognized hospitality brand with rich traditions and a forward-looking vision. Opportunities for training, development, and recognition abound, ensuring employees can thrive and deliver the "Wonderful Hospitality. Always." promise while representing the Marriott brand. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you at the Tampa Marriott Water Street.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience needed
  • Ability to communicate clearly and professionally
  • Capacity to perform physical tasks including lifting objects up to 10 pounds
  • Willingness to follow company policies and maintain professional appearance
  • Ability to work full time on-site at Tampa Marriott Water Street

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • Ability to prepare and review written documents accurately and completely
  • Professional communication skills both in person and over the phone
  • Proficiency in general office software and sales-related software
  • Ability to develop and maintain positive working relationships
  • Ability to handle confidential information responsibly

Job Duties

  • Perform general office duties to support sales and marketing such as filing, sending emails, typing, faxing, copying
  • Prepare sales-related documents including proposals, contracts, and banquet event orders
  • Promote awareness of brand image internally and externally
  • Gather materials and assemble information packages including brochures and promotional materials
  • Use sales techniques to maximize revenue and maintain guest loyalty
  • Enter, retrieve, reconcile, and verify information such as commissions, leads, and third parties in sales software
  • Answer guest questions about property facilities, services, and promotions
  • Serve as the point of contact for clients and communicate by phone and email to respond to questions and requests
  • Follow all company policies and procedures
  • Welcome guests according to company standards and anticipate service needs
  • Develop and maintain positive working relationships with coworkers
  • Comply with quality assurance standards
  • Perform physical tasks such as moving, lifting, and carrying objects under 10 pounds
  • Perform other reasonable job duties as requested by supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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