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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $87,000.00 - $131,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Professional Development
Job Description
W Hotels is a dynamic lifestyle brand under Marriott International, known for its innovative approach to luxury and hospitality. Situated at the heart of Hollywood, W Hollywood combines the glitz and glamour of the city with a contemporary spirit that redefines guest experience. Marriott International, a global leader in the hospitality industry, dedicates itself to cultivating diverse and inclusive work environments. The brand emphasizes personal growth, creativity, and passion within its teams. W Hotels' mission to Ignite Curiosity, Expand Worlds reflects its commitment to opening minds and embracing the unique backgrounds, talents, and perspectives of its associates. The work culture... Show More
Job Requirements
- High school diploma or GED
- Four years experience in guest services, front desk, housekeeping or related professional area
- Or two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- Two years experience in guest services, front desk, housekeeping or related professional area
- Strong leadership skills
- Excellent communication skills
- Ability to manage multiple departments
- Proactive problem-solving abilities
Job Qualifications
- High school diploma or GED
- Four years of experience in guest services, front desk, housekeeping or related professional area
- Two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major considered
- Strong leadership and team management skills
- Excellent communication and organizational abilities
- Proven ability to improve guest and employee satisfaction
- Financial acumen to review and act on performance data
Job Duties
- Manages the execution of all operations in the rooms area departments including Front Office, Engineering/Maintenance, Housekeeping and manages staff
- Leads specific team while assisting with meeting or exceeding property goals
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
- Monitors compliance with standards and procedures
- Provides excellent customer service by being readily available/approachable for all guests
- Performs required annual Quality audit with General Manager and Regional Director
- Interviews and assists in making hiring decisions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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