Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,000.00 - $47,250.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Company-paid holidays
flexible spending accounts
Life insurance
long-term disability insurance
Employee assistance program
Education Reimbursement
Employee Rewards Program
Job Description
Consumer Cellular is a leading wireless service provider headquartered in Scottsdale, Arizona, that has been proudly serving Americans aged 50 and older since its founding in 1995. As an approved wireless partner of AARP, Consumer Cellular specializes in offering affordable wireless plans, popular phones, and devices combined with exceptional nationwide coverage. The company is renowned for its commitment to top-tier, 100% U.S.-based customer support, earning multiple accolades as the most awarded wireless brand for customer service. Consumer Cellular’s dedication to customer satisfaction has also secured the No. 1 ranking for network coverage and satisfaction among wireless carriers by the American Customer Satisfaction Index in 2024, underlining its position as an industry leader. With over 4 million subscribers and 3,000 employees nationwide, the company operates through a wide network of company-owned stores, online platforms, telephone, and major retail partners like Walmart. The organizational culture prizes meaningful work experiences, fostering relationships rather than transactions, and delivering human-centered service that transforms the retail wireless industry.
The Senior Retail Wireless Sales Expert role at Consumer Cellular in Evansville, IN, is designed for an individual who not only thrives on achieving sales goals but also excels at building genuine relationships with customers. This position is classified as modified full-time, offering 30 to 39 hours per week with an average schedule of about 35 hours, combining consistency with flexibility. The hourly wage ranges from $19.50 to $20.50, with uncapped commission potential, providing strong income opportunities based on performance. In this role, you are more than a salesperson; you act as a brand ambassador in a store environment that feels welcoming and comfortable—more like a living room than a typical retail outlet. Your duties include engaging customers with patience and respectful expertise, guiding them through wireless device and plan options, and fostering loyalty that turns first-time visitors into lifelong customers. As a senior team member, you will have additional responsibilities such as opening and closing the store, maintaining its security and organization, and supporting smooth daily operations.
Consumer Cellular is committed to supporting employees with comprehensive benefits and a rewarding work environment. The company offers a competitive base salary, opportunities for shift differentials, overtime, and bonuses alongside extensive health, dental, and vision insurance benefits that are largely covered by the company for full-time employees. Additional benefits include a company-matched 401(k) retirement plan, paid time off after a short waiting period, company-paid holidays, flexible spending accounts, life and long-term disability insurance, an employee assistance program, education reimbursement, and an employee rewards program. The workplace culture encourages growth through leadership development and skill-building opportunities, making this role ideal for those passionate about wireless technology, customer interaction, and professional advancement.
The Senior Retail Wireless Sales Expert role at Consumer Cellular in Evansville, IN, is designed for an individual who not only thrives on achieving sales goals but also excels at building genuine relationships with customers. This position is classified as modified full-time, offering 30 to 39 hours per week with an average schedule of about 35 hours, combining consistency with flexibility. The hourly wage ranges from $19.50 to $20.50, with uncapped commission potential, providing strong income opportunities based on performance. In this role, you are more than a salesperson; you act as a brand ambassador in a store environment that feels welcoming and comfortable—more like a living room than a typical retail outlet. Your duties include engaging customers with patience and respectful expertise, guiding them through wireless device and plan options, and fostering loyalty that turns first-time visitors into lifelong customers. As a senior team member, you will have additional responsibilities such as opening and closing the store, maintaining its security and organization, and supporting smooth daily operations.
Consumer Cellular is committed to supporting employees with comprehensive benefits and a rewarding work environment. The company offers a competitive base salary, opportunities for shift differentials, overtime, and bonuses alongside extensive health, dental, and vision insurance benefits that are largely covered by the company for full-time employees. Additional benefits include a company-matched 401(k) retirement plan, paid time off after a short waiting period, company-paid holidays, flexible spending accounts, life and long-term disability insurance, an employee assistance program, education reimbursement, and an employee rewards program. The workplace culture encourages growth through leadership development and skill-building opportunities, making this role ideal for those passionate about wireless technology, customer interaction, and professional advancement.
Job Requirements
- high school diploma
- 1-2 years retail keyholder experience preferred
- experience meeting or exceeding sales goals
- experience operating POS systems
- proficiency in Microsoft Office
- flexible availability including evenings and weekends
- physical ability to perform prolonged physical tasks and maneuver merchandise
- ability to move around the store and assist customers
Job Qualifications
- high school diploma or equivalent
- 1-2 years of retail keyholder experience preferred in a customer-focused environment
- wireless sales experience preferred
- demonstrated ability to meet or exceed sales goals
- experience operating a POS system with attention to transaction accuracy
- proficiency in Microsoft Office including Word, Excel, and PowerPoint
- flexible availability including evenings and weekends
- physical ability to perform tasks requiring bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items
Job Duties
- representing the brand by creating a welcoming and comfortable store environment
- delivering exceptional customer service with professionalism and positivity
- connecting with guests through active listening and thoughtful questioning to guide solutions
- confidently selling devices, plans, and services while meeting or exceeding performance goals
- opening and closing the store and ensuring security and organization
- supporting a smooth and professional store experience during shifts
- staying current with product knowledge and promotional updates
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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